Can not call to ring group

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Can not call to ring group

mmc01

I use Issabel 4.0.0-6.
I create Ring-Group Number = 600 , add number to Extension List and set Destination if no answer = Terminate.
In extension I set callgroup = 600.

when I call to number 600 then it suddenly terminate. If I change Destination if no answer to extension number then it call to that extension. It can not call to number ring group. It have no any ring when call ring group but it go to Destination if no answer.

How to fix ?

clopez2007

mmc01 You have to change the user of the files that are in the path / var / lib / asterisk / agi-bin, some have the root user and must have the asterisk user

Khalid722

mmc01 me too sir i have this problem and i dont get any solution of it

Khalid722

clopez2007 hello sir how r u ?? please can u explain me more to change user of the files bacause i dont understand sir
i have this porblem rings groupe please im waiting ur answer sir

joegpapst

Thank you for help

jaciflavio

joegpapst Thanks for being part of the forum. If you create another group call with the number between 1 and 62 will work, with the number 600 did not work for min as well. You can verify the asterisk by executing the command: YourHost * CLI> sip shown peer. You can confirm the callgroup: 1 and Pickupgroup: 1.

Obrigado por fazer parte do forum. Se voce criar outro grupo de chamada com o numero entre 1 e 62 vai funcionar, com o numedor 600 nao funcionou para min tambem . Voce pode verifirar o executando no Asterisk o comando: YourHost*CLI> sip shown peer [ramal]. Apodera confirmar o callgroup : 1 e Pickupgroup : 1

dariohimo

Khalid722 what is you problem?

Khalid722

dariohimo hello sir how r u ?? i have the problem of ring groupe like i create a number 600 and i added 3 extention to the ring groupe when i called the callgroup 600 then it suddenly terminate

alejandromanuel22

Khalid722 go to /var/llib/asterisk/agi-bin search the archive dialparties.agi and verify if the owner is asterisk.

Sorry for bad english

dariohimo

you version asterisk is 13. see directory agi owner and user is asterisk.

Khalid722

dariohimo soory sir i dont understand can u expalin me more im installing the issabel on Virtuabox sir

dariohimo

you version issabelpbx, iso, netinstall.
two version for install asterisk11 and asterisk13.
what is version, and you installation?

Khalid722

dariohimo sir its Asterisk 11

isaiespino

alejandromanuel22 thank you for the correct solution, changing chown asterisk:asterisk dialparties.agi works for me, keep it rolling guys!

ShoaibSaikalgar

Khalid722

Login to server with putty or shell and go to the location go to /var/llib/asterisk/agi-bin and change permission of dialparties.agi to asterisk using command chown asterisk:asterisk dialparties.agi...

Khalid722

..????

Khalid722

ShoaibSaikalgar hello bro its not working sir and i got the solution thank u so much sirr

Khalid722

hello to everyone thank u so much to help i want to tell i got the solution is this Cmd (chmod 777 /var/lib/asterisk/agi-bin/dialparties.agi ) and it's working now nice thank u so much again

Khalid722

im so happy when u help me friends

Khalid722

i got a problem a gain is if i reboot the system i have to write that cmd evrytime (chmod 777 /var/lib/asterisk/agi-bin/dialparties.agi)