Issabel ISO (Latest): Download Here
Cloud Services: User Portal - Quick Guide
News: Telegram channel
Become a Patron!
  • General

  • Issabel + Call Center + Vtiger CRM 5.2.1

dickson Thanks! Your blog is awesome :) Have you connect vTiger 7 with Issabel? Can you show me how?

      dickson muy suficiente he instalaba Vtiger con tu ayuda fui facil, solo falta como configurarlo con issabel ?

          Sorry. I did not integrate asterisk with VTIGER using SIP. I used asterisk dialplan SQL commands to connect Vtiger.

          Example:

          exten => s,3,MYSQL(Query resultid ${connid} SELECT ticketid FROM vtiger_troubletickets WHERE ticket_no = ${ticketnumber})

          Some more details on that type of integration:
          https://randomcontributions.blogspot.com/2019/02/asterisk-issabel-and-vitger-sql.html

            7 months later

            when I create a user from vtiger with the admin this does not let enter indicate username and password error

              wmurillo Hola cuentas con 3 hilos del mismo tema. Por favor uno solo y alguien te ayuda.

                  Como asi no entiendo Hilo?

                    wmurillo ha dejado varios mensajes del mismo tema.

                    si es vtiger puede consultar en vtiger.

                        dariohimo Como asi Dario si esta hablando de Issabel con vtiger, como asi que consulte con vtiger ?

                            wmurillo vtiger no es desarrollado en issabelpbx se crea un rpm de la versión 5 que se integra en el framework.
                            Ahora puedes consultar en vtiger o en google;o en vtiger puedes saber cual es el problema que tienen al crear el usuario.
                            vtger va en la versión 7.
                            https://www.vtiger.com/es/docs

                            Ahora si colaboran con aportes se pueden mejorar muchos módulos o integraciones.

                            https://www.patreon.com/issabel

                                2 years later

                                PAOK1926 Hello, I just installed vtiger 7.0.1 and connect it with issabel using SPAsterisk connector. Now I can see the pop-up of incoming call on vtiger screen, because I put extension number on CRM extension field.

                                Now I want to go further on and implement this scenario with call center agents not on a specific extension. The problem is, call center agent are the part of the queue, do I need to put queue number on CRM extension field?

                                Your response in this will be highly appreciated.

                                  dickson
                                  Gracias,
                                  ¿La guía funcionaría para vTiger V7?
                                  ¿Funciona con vTiger V7 en un Hosting?
                                  Si se instalará en Issabel el vTiger V7, ¿Que recursos físicos debe tener la CPU?
                                  Saludos.

                                    insotec I didn't used any specific guide, I googled so many guides and videos and then merge it and made my own guide to work issabel with vtiger 7.0.1 open source for call notification.

                                    I used on-premises, the same server machine where issabel is installed, vtiger as the local host.

                                    I use this solution in my laptop on Oracle VM VirtualBox. CPU utilization is 25% (Core I3)

                                        8 months later

                                        Zeeshan any links for SPA connector and how to connect?

                                            2 years later

                                            PAOK1926
                                            I know this is old but please can you provide guide on how you got it working
                                            thank you

                                              3 months later
                                              Write a Reply...