tavoip Grs por la info, si me parece que esta consultando a algun lugar que no existe le he puesto variantes y nada, algún ejemplo del query?
"ticket_id","number","user_id","user_email_id","status_id","dept_id","sla_id","topic_id","staff_id","team_id","email_id","lock_id","flags","ip_address","source","source_extra","isoverdue","isanswered","duedate","est_duedate","reopened","closed","lastupdate","created","updated"
2,"158496",2,0,1,3,1,10,0,0,0,0,0,"10.60.20.110","Web",,0,0,,2017-07-09 14:50:08,,,2017-07-07 14:50:08,2017-07-07 14:50:08,2017-07-07 14:50:08
3,"000001",3,0,1,3,1,10,0,0,0,0,0,"10.60.20.110","Email",,0,0,,2017-07-09 16:35:06,,,2017-07-07 16:38:21,2017-07-07 16:35:06,2017-07-07 16:38:21