Troncal Telnyx suena "ocupado"

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Troncal Telnyx suena "ocupado"

iccamilo

Hola todos. Tengo el siguiente problema:

Tengo una troncal Telnyx configurada así:

type=friend
qualify=yes
insecure=port,invite
host=sip.telnyx.com
fromdomain=sip.telnyx.com
disallow=all
allow=ulaw

Cuando realizo llamadas, se escucha como si estuviera ocupado. Y no me saca ninguna llamada.
En el panel de operador aparentemente la troncal sale conectada.

Cualquier ayuda es bien recibina

Gracias de ante mano.

insotec

iccamilo
Buen día,
Revisa con un Sofphone, Revisa con tu proveedor las configuraciones.
Saludos.

citro

SI estas seguro que tu dial Plan en el ouboun routes esta correcto, y que la troncal efectivamente esta en OK (sip show peers), Puedes Iniciar haciendo una trazado de la llamada desde la consola de asterisk, para ver si estas llegando con tu proveedor, de ahi partes para ver que se necesita analizar mas a fondo

iccamilo

citro Hola.
Cómo puedo hacer este trazado¿?

citro

de manera general desde la consola de tu server, por ssh o directo al equipo

"""rasterisk -vvv""" y ejecuta una llamada captura el log y pégalo aquí, ..... o con ""sip set debug on"" OJO con este comando anterior hay que deshabilitarlo al termina ""sip set debug off""

al basico sin profundizar tal vez pueda mostrarte que sucede

iccamilo

citro

[2021-03-18 22:45:51] WARNING[4160][C-00000001]: chan_sip.c:11118 process_sdp_a_audio: Got Opus sprop-maxcapturerate=16000
-- Executing [573505445665@from-internal:1] Macro("SIP/200-00000002", "user-callerid,LIMIT,EXTERNAL,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/200-00000002", "TOUCH_MONITOR=1616107551.2") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/200-00000002", "AMPUSER=200") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/200-00000002", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("SIP/200-00000002", "1?Set(REALCALLERIDNUM=200)") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/200-00000002", "AMPUSER=200") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/200-00000002", "0?limit") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/200-00000002", "AMPUSERCIDNAME=Camilo") in new stack
-- Executing [s@macro-user-callerid:8] GotoIf("SIP/200-00000002", "0?report") in new stack
-- Executing [s@macro-user-callerid:9] Set("SIP/200-00000002", "AMPUSERCID=200") in new stack
-- Executing [s@macro-user-callerid:10] Set("SIP/200-00000002", "DIAL_OPTIONS=tr") in new stack
-- Executing [s@macro-user-callerid:11] Set("SIP/200-00000002", "CALLERID(all)="Camilo" <200>") in new stack
-- Executing [s@macro-user-callerid:12] GotoIf("SIP/200-00000002", "0?limit") in new stack
-- Executing [s@macro-user-callerid:13] ExecIf("SIP/200-00000002", "1?Set(GROUP(concurrency_limit)=200)") in new stack
-- Executing [s@macro-user-callerid:14] ExecIf("SIP/200-00000002", "1?Set(CHANNEL(language)=es)") in new stack
-- Executing [s@macro-user-callerid:15] GotoIf("SIP/200-00000002", "1?continue") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s@macro-user-callerid:28] Set("SIP/200-00000002", "CALLERID(number)=200") in new stack
-- Executing [s@macro-user-callerid:29] Set("SIP/200-00000002", "CALLERID(name)=Camilo") in new stack
-- Executing [s@macro-user-callerid:30] Set("SIP/200-00000002", "CDR(cnum)=200") in new stack
-- Executing [s@macro-user-callerid:31] Set("SIP/200-00000002", "CDR(cnam)=Camilo") in new stack
-- Executing [s@macro-user-callerid:32] Set("SIP/200-00000002", "CHANNEL(language)=es") in new stack
-- Executing [573505445665@from-internal:2] Set("SIP/200-00000002", "MOHCLASS=none") in new stack
-- Executing [573505445665@from-internal:3] ExecIf("SIP/200-00000002", "1?Set(TRUNKCIDOVERRIDE=3505445665)") in new stack
-- Executing [573505445665@from-internal:4] Set("SIP/200-00000002", "_NODEST=") in new stack
-- Executing [573505445665@from-internal:5] Gosub("SIP/200-00000002", "sub-record-check,s,1(out,573505445665,)") in new stack
-- Executing [s@sub-record-check:1] Set("SIP/200-00000002", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [s@sub-record-check:2] GotoIf("SIP/200-00000002", "1?check") in new stack
-- Goto (sub-record-check,s,7)
-- Executing [s@sub-record-check:7] Set("SIP/200-00000002", "MON_FMT=wav") in new stack
-- Executing [s@sub-record-check:8] GotoIf("SIP/200-00000002", "1?next") in new stack
-- Goto (sub-record-check,s,11)
-- Executing [s@sub-record-check:11] ExecIf("SIP/200-00000002", "0?Return()") in new stack
-- Executing [s@sub-record-check:12] ExecIf("SIP/200-00000002", "0?Set(REC_POLICY_MODE=)") in new stack
-- Executing [s@sub-record-check:13] GotoIf("SIP/200-00000002", "0?out,1") in new stack
-- Executing [s@sub-record-check:14] Set("SIP/200-00000002", "REC_STATUS=INITIALIZED") in new stack
-- Executing [s@sub-record-check:15] Set("SIP/200-00000002", "NOW=1616107551") in new stack
-- Executing [s@sub-record-check:16] Set("SIP/200-00000002", "DAY=18") in new stack
-- Executing [s@sub-record-check:17] Set("SIP/200-00000002", "MONTH=03") in new stack
-- Executing [s@sub-record-check:18] Set("SIP/200-00000002", "YEAR=2021") in new stack
-- Executing [s@sub-record-check:19] Set("SIP/200-00000002", "TIMESTR=20210318-224551") in new stack
-- Executing [s@sub-record-check:20] Set("SIP/200-00000002", "FROMEXTEN=200") in new stack
-- Executing [s@sub-record-check:21] Set("SIP/200-00000002", "CALLFILENAME=out-573505445665-200-20210318-224551-1616107551.2") in new stack
-- Executing [s@sub-record-check:22] Goto("SIP/200-00000002", "out,1") in new stack
-- Goto (sub-record-check,out,1)
-- Executing [out@sub-record-check:1] ExecIf("SIP/200-00000002", "1?Set(__REC_POLICY_MODE=dontcare)") in new stack
-- Executing [out@sub-record-check:2] GosubIf("SIP/200-00000002", "0?record,1(exten,573505445665,200)") in new stack -- Executing [out@sub-record-check:3] Return("SIP/200-00000002", "") in new stack
-- Executing [573505445665@from-internal:6] Macro("SIP/200-00000002", "dialout-trunk,4,573505445665,,off") in new stack
-- Executing [s@macro-dialout-trunk:1] Set("SIP/200-00000002", "DIAL_TRUNK=4") in new stack
-- Executing [s@macro-dialout-trunk:2] GosubIf("SIP/200-00000002", "0?sub-pincheck,s,1()") in new stack
-- Executing [s@macro-dialout-trunk:3] GotoIf("SIP/200-00000002", "0?disabletrunk,1") in new stack
-- Executing [s@macro-dialout-trunk:4] Set("SIP/200-00000002", "DIAL_NUMBER=573505445665") in new stack
-- Executing [s@macro-dialout-trunk:5] Set("SIP/200-00000002", "DIAL_TRUNK_OPTIONS=tr") in new stack
-- Executing [s@macro-dialout-trunk:6] Set("SIP/200-00000002", "OUTBOUND_GROUP=OUT_4") in new stack
-- Executing [s@macro-dialout-trunk:7] GotoIf("SIP/200-00000002", "0?nomax") in new stack
-- Executing [s@macro-dialout-trunk:8] GotoIf("SIP/200-00000002", "0?chanfull") in new stack
-- Executing [s@macro-dialout-trunk:9] GotoIf("SIP/200-00000002", "0?skipoutcid") in new stack
-- Executing [s@macro-dialout-trunk:10] Set("SIP/200-00000002", "DIAL_TRUNK_OPTIONS=T") in new stack
-- Executing [s@macro-dialout-trunk:11] Macro("SIP/200-00000002", "outbound-callerid,4") in new stack
-- Executing [s@macro-outbound-callerid:1] ExecIf("SIP/200-00000002", "0?Set(CALLERPRES()=)") in new stack
-- Executing [s@macro-outbound-callerid:2] ExecIf("SIP/200-00000002", "0?Set(REALCALLERIDNUM=200)") in new stack
-- Executing [s@macro-outbound-callerid:3] GotoIf("SIP/200-00000002", "1?normcid") in new stack
-- Goto (macro-outbound-callerid,s,6)
-- Executing [s@macro-outbound-callerid:6] Set("SIP/200-00000002", "USEROUTCID=") in new stack
-- Executing [s@macro-outbound-callerid:7] Set("SIP/200-00000002", "EMERGENCYCID=") in new stack
-- Executing [s@macro-outbound-callerid:8] Set("SIP/200-00000002", "TRUNKOUTCID=3505445665") in new stack
-- Executing [s@macro-outbound-callerid:9] GotoIf("SIP/200-00000002", "1?trunkcid") in new stack
-- Goto (macro-outbound-callerid,s,14)
-- Executing [s@macro-outbound-callerid:14] ExecIf("SIP/200-00000002", "1?Set(CALLERID(all)=3505445665)") in new stack
-- Executing [s@macro-outbound-callerid:15] ExecIf("SIP/200-00000002", "0?Set(CALLERID(all)=)") in new stack
-- Executing [s@macro-outbound-callerid:16] ExecIf("SIP/200-00000002", "1?Set(CALLERID(all)=3505445665)") in new stack
-- Executing [s@macro-outbound-callerid:17] ExecIf("SIP/200-00000002", "0?Set(CALLERPRES()=prohib_passed_screen)") in new stack
-- Executing [s@macro-outbound-callerid:18] Set("SIP/200-00000002", "CDR(outbound_cnum)=3505445665") in new stack
-- Executing [s@macro-outbound-callerid:19] Set("SIP/200-00000002", "CDR(outbound_cnam)=") in new stack
-- Executing [s@macro-dialout-trunk:12] GosubIf("SIP/200-00000002", "0?sub-flp-4,s,1()") in new stack
-- Executing [s@macro-dialout-trunk:13] Set("SIP/200-00000002", "OUTNUM=573505445665") in new stack
-- Executing [s@macro-dialout-trunk:14] Set("SIP/200-00000002", "custom=SIP/telnyx out") in new stack
-- Executing [s@macro-dialout-trunk:15] ExecIf("SIP/200-00000002", "1?Set(DIAL_TRUNK_OPTIONS=M(setmusic^none)T)") in new stack
-- Executing [s@macro-dialout-trunk:16] ExecIf("SIP/200-00000002", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^{none)TM(confirm))")} in new stack
-- Executing [s@macro-dialout-trunk:17] Macro("SIP/200-00000002", "dialout-trunk-predial-hook,") in new stack
-- Executing [s@macro-dialout-trunk-predial-hook:1] MacroExit("SIP/200-00000002", "") in new stack
-- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/200-00000002", "0?bypass,1") in new stack
-- Executing [s@macro-dialout-trunk:19] ExecIf("SIP/200-00000002", "1?Set(CONNECTEDLINE(num,i)=573505445665)") in new stack
-- Executing [s@macro-dialout-trunk:20] ExecIf("SIP/200-00000002", "1?Set(CONNECTEDLINE(name,i)=CID:3505445665)") in new stack
-- Executing [s@macro-dialout-trunk:21] GotoIf("SIP/200-00000002", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:22] Set("SIP/200-00000002", "DIALSTR=SIP/telnyx out/573505445665}") in new stack -- Executing [s@macro-dialout-trunk:23] GosubIf("SIP/200-00000002", "0?pjsipdial,1()") in new stack
-- Executing [s@macro-dialout-trunk:24] Dial("SIP/200-00000002", "SIP/telnyx out/573505445665},300,M(setmusic^none)T") in new stack
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Called SIP/telnyx out/573505445665}
[2021-03-18 22:45:51] WARNING[4160][C-00000001]: chan_sip.c:23345 handle_response_invite: Received response: "Forbidden" from '<sip:3505445665@sip.telnyx.com>;tag=as396c06ac'
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dialout-trunk:25] NoOp("SIP/200-00000002", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21") in new stack
-- Executing [s@macro-dialout-trunk:26] GotoIf("SIP/200-00000002", "0?continue,1:s-CHANUNAVAIL,1") in new stack
-- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set("SIP/200-00000002", "RC=21") in new stack
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto("SIP/200-00000002", "21,1") in new stack
-- Goto (macro-dialout-trunk,21,1)
-- Executing [21@macro-dialout-trunk:1] Goto("SIP/200-00000002", "continue,1") in new stack
-- Goto (macro-dialout-trunk,continue,1)
-- Executing [continue@macro-dialout-trunk:1] NoOp("SIP/200-00000002", "TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks") in new stack
-- Executing [continue@macro-dialout-trunk:2] Set("SIP/200-00000002", "CALLERID(number)=200") in new stack
-- Executing [573505445665@from-internal:7] Macro("SIP/200-00000002", "outisbusy,") in new stack
-- Executing [s@macro-outisbusy:1] Progress("SIP/200-00000002", "") in new stack
-- Executing [s@macro-outisbusy:2] GotoIf("SIP/200-00000002", "0?emergency,1") in new stack
-- Executing [s@macro-outisbusy:3] GotoIf("SIP/200-00000002", "0?intracompany,1") in new stack
-- Executing [s@macro-outisbusy:4] GotoIf("SIP/200-00000002", "0?unallocated,1") in new stack
-- Executing [s@macro-outisbusy:5] GotoIf("SIP/200-00000002", "1?unallocated,1") in new stack
-- Goto (macro-outisbusy,unallocated,1)
-- Executing [unallocated@macro-outisbusy:1] Playback("SIP/200-00000002", "you-dialed-wrong-number") in new stack
[2021-03-18 22:45:51] NOTICE[4677][C-00000001]: res_rtp_asterisk.c:4890 ast_rtp_read: Unknown RTP codec 95 received from '186.119.22.212:8000'
-- <SIP/200-00000002> Playing 'you-dialed-wrong-number.gsm' (language 'es')
-- Executing [unallocated@macro-outisbusy:2] Congestion("SIP/200-00000002", "20") in new stack
== Spawn extension (macro-outisbusy, unallocated, 2) exited non-zero on 'SIP/200-00000002' in macro 'outisbusy'
== Spawn extension (from-internal, 573505445665, 7) exited non-zero on 'SIP/200-00000002'
-- Executing [h@from-internal:1] Hangup("SIP/200-00000002", "") in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/200-00000002'
[2021-03-18 22:45:55] ERROR[4677][C-00000001]: cdr_sqlite3_custom.c:267 write_cdr: attempt to write a readonly database. SQL: INSERT INTO cdr (calldate,clid,dcontext,channel,dstchannel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode,uniqueid,userfield,test,src,dst) VALUES ('2021-03-18 22:45:51','200','from-internal','SIP/200-00000002','SIP/telnyx out-00000003','Congestion','20','4','4','ANSWERED','DOCUMENTATION','','1616107551.2','','','200','573505445665').
[2021-03-18 22:45:55] ERROR[4677][C-00000001]: cdr_csv.c:314 csv_log: Unable to re-open master file /var/log/asterisk//cdr-csv//Master.csv : Permission denied
[2021-03-18 22:45:55] ERROR[4677][C-00000001]: res_config_sqlite.c:849 cdr_handler: attempt to write a readonly database[2021-03-18 22:46:44] WARNING[4160]: db.c:332 ast_db_put: Couldn't execute statment: SQL logic error or missing database[2021-03-18 22:47:13] WARNING[4160]: db.c:332 ast_db_put: Couldn't execute statment: SQL logic error or missing database

iccamilo

Gracias a tu ayuda pode ver dónde era el problema.

Si era un tema de autenticación, pero ahora tengo una pregunta. Lo tenía por autenticación por IP y no me lo reconocía. Qué debo hacer cuando el caso es por autenticación por IP y no por usuario y clave?

citro

veo que llegas a tu proveedor pero manda un """"Forbidden" from '<sip:3505445665@sip.telnyx.com>;tag=as396c06ac'""" revisa con ellos si ocupas que mandes algun prepend en el dial rules del outbound, si no es asi, creo que tal vez deberias comentarles que estas recibiendo un FOrbbiden de su lado haber que te pueden decir, pero hasta donde puedo ver, creo que si sales del PBX

citro

Si tu proveedor te esta autenticando por IP no debes tener problema, al menos que tu ip publica sea dinámica, ahi si tendrías que ver que opciones te dan ellos , tal vez que te autentiquen con user y pass seria lo mas viable

tetipyo

Puedes configurar tu troncal en telnyx con FQDN en las reglas del outbound establecer las credenciales elegir tu voiceprofile.
Y Seguir ésta documentación.
https://support.telnyx.com/en/articles/1130654-elastix-by-3cx-configure-an-elastix-4-pbx-credentials-trunk-with-telnyx
A mi me funcionó bien. También daba ocupado y fue que en vez de type=peer estaba poniendo type=perr.
Entonces es una cuestión de configuración.