Hello everyone
Already past two days trying to fix this problem, I am almost crying, I installed Issabel using this instruction (https://forum.issabel.org/d/235-issabel-4-final-testers), after that, I installed call center using “yum install issabel-callcenter” and I created Agents, Breaks, Forms and etc…
When I go make a test, the “campaign monitoring” don't show nothing
So I Start to debug, I found the problem or it seems a found, in file modules/agent_console/libs/ECCP.class.php at line 343 was getcampaigninfo so I changed to getcampaignstatus and Works!!!
so I thought this is weird, but if it works ok
So a started to test again, so I put to run the campaign, but the campaign doesn’t started, so I delete the campaign, restart the server, create and import again the file when I make login with the agent and works it starts dialing, but when I make the logout, it doesn’t stopped dialing
Am I missing something? Some config or anything
the version I am using
Kernel
Linux(x86_64)-3.10.0-1062.9.1.el7.x86_64
Issabel
issabel-4.0.0-1
issabel-addons-4.0.0-5
issabel-agenda-4.0.0-3
issabel-asterisk-sounds-1.2.3-2
issabel-callcenter-4.0.0-5
issabel-email_admin-4.0.0-2
issabel-endpointconfig2-4.0.0-3
issabel-extras-4.0.0-4
issabel-fax-4.0.0-3
issabel-firstboot-4.0.0-4
issabel-framework-4.0.0-9
issabel-my_extension-4.0.0-1
issabel-pbx-4.0.0-6
issabel-portknock-4.0.0-2
issabel-prosody-auth-1.0-2
issabel-reports-4.0.0-3
issabel-security-4.0.0-7
issabel-system-4.0.0-8
RoundCubeMail
RoundCubeMail-0.3.1-13
Mail
postfix-2.10.1-7.el7
cyrus-imapd-2.4.17-15.el7
IM
openfire-(not installed)-
IssablPBX
issabelPBX-2.11.0-48
Asterisk
asterisk11-11.25.3-5.el7
asterisk11-addons-11.25.3-5.el7
asterisk11-devel-11.25.3-5.el7
asterisk-es-sounds-1.0.0-0.el7.centos
asterisk-fr-sounds-1.0.0-0.el7.centos
asterisk-perl-1.03-1.el7.centos
FAX
hylafax-4.3.11-1rh7
iaxmodem-1.3.0-2.el7.centos
DRIVERS
dahdi-2.11.1-1.el7.centos
rhino-0.99.7-0
wanpipe-util-(not installed)-