all calls go out in dialer :(

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all calls go out in dialer :(

mojamal

Hi Friends,
I have installed Issabel Call Center 4.0.0-5 and asterisk 11
In auto outgoing campaign, while I have uploaded the CSV file, all the calls initiate at a time, though I have set "Max. used channels: 1" as I have only one Agent (Call Back Extension). I have set "call-limit=1" in trunk settings but its not solved my problem. Also I have enabled/disabled the "Enable predictive dialer behavior" but still stuck.

Queue Settings: -------
Dynamic Members: S201,0

How can I solve this? Please help me.

benjange

mojamal Hi, try restarting service issabeldialer with following command: /etc/init.d/issabeldialer restart