When using the call centre module, the transfer of calls in sequence works inefficiently and when some calls arrive, the data in the call centre agents console is not updated one after the other.
Issues;
When the calls are in the queue, sometimes, for example, I give an example to the 1st agent, although the 2nd and 3rd agent is empty, it does not work efficiently and does not transfer calls to them.
The customer data on the panel does not change, the call does not change when the call is closed, it does not change, it works inefficiently, in short