Ayuda Entran llamadas continuamente a dos extensiones

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Ayuda Entran llamadas continuamente a dos extensiones

morbo-198

Hola tenso Issabel configurado con varias extensiones, mi proveedor es metrocarrier tengo un numero de cabecera y 30 numeros mas, el problema que esta pasando es que en dos extensiones estan entrando varias llamdas una tras otra y al contestar no se escucha nada, hice la prueba de marcar a los numeros que me salen pero marco y no pasa nada, todos tienen la misma nomenclatura empiezan con 312XXXXXXX, esas extensiones a las que esta pasando esoo tambien tienen asigandos dos numeros externos de los 30 que me da el proveedor, todas las demas extensiones que tiene numeros asignados funcionan bien reciben y hacen llamadas con normalidad, tambien esas extensiones con ese problema pueden reciben y hacen llamadas de numeros conocidos sin ningun problema.
Que deberia empezar por corroborar para ir detectando el problema, en estos momentos estoy haciendo un grep a las extensiones y hasta el momento no me han arrojado nada(claro cabe mencionar que en este momento las oficinas ya estan cerradas y no puedo comprobar si estan recibiendo llamadas de esos numeros), para probar que las extensiones esten funcionando hago un console dial a la extension y veo el grep y si me muestra que esta recibiendo una llamada.
Espero de su conocimiento para poder soluicionar este problema

benjange

morbo-198 Hola, deberías hacer un "core set verbose 10" desde la consola de asterisk para ver el origen de dichas llamadas y detectar el problema.
Saludos,

morbo-198

este es el resultado cuando marco al numero asignado a la extension
asterisk -vvvvr | grep /2236
-- Executing [dstring@macro-dial-one:7] Set("SIP/metro-out-00000006", "THISDIAL=SIP/2236") in new stack
-- Executing [zap2dahdi@macro-dial-one:5] Set("SIP/metro-out-00000006", "THISPART2=SIP/2236") in new stack
-- Executing [zap2dahdi@macro-dial-one:6] ExecIf("SIP/metro-out-00000006", "0?Set(THISPART2=DAHDI/2236)") in new stack
-- Executing [zap2dahdi@macro-dial-one:7] Set("SIP/metro-out-00000006", "NEWDIAL=SIP/2236&") in new stack
-- Executing [zap2dahdi@macro-dial-one:10] Set("SIP/metro-out-00000006", "THISDIAL=SIP/2236") in new stack
-- Executing [dstring@macro-dial-one:9] Set("SIP/metro-out-00000006", "DSTRING=SIP/2236&") in new stack
-- Executing [dstring@macro-dial-one:12] Set("SIP/metro-out-00000006", "DSTRING=SIP/2236") in new stack
-- Executing [ctset@macro-dial-one:1] Set("SIP/metro-out-00000006", "DB(CALLTRACE/2236)=3121101007") in new stack
-- Executing [s@macro-dial-one:43] Dial("SIP/metro-out-00000006", "SIP/2236,,tr") in new stack
-- Called SIP/2236
-- SIP/2236-00000007 is ringing

morbo-198

Hice lo que me comentas y cache esta llamada de ese numero 3126112013, el cual si lo buscas en internet dice que no existe
Executing [3126906528@from-pstn:1] Set("SIP/metro-out-000009f9", "FROM_DID=3126906528") in new stack
-- Executing [3126906528@from-pstn:2] Gosub("SIP/metro-out-000009f9", "app-blacklist-check,s,1()") in new stack
-- Executing [s@app-blacklist-check:1] GotoIf("SIP/metro-out-000009f9", "0?blacklisted") in new stack
-- Executing [s@app-blacklist-check:2] Set("SIP/metro-out-000009f9", "CALLED_BLACKLIST=1") in new stack
-- Executing [s@app-blacklist-check:3] Return("SIP/metro-out-000009f9", "") in new stack
-- Executing [3126906528@from-pstn:3] Set("SIP/metro-out-000009f9", "CDR(did)=3126906528") in new stack
-- Executing [3126906528@from-pstn:4] ExecIf("SIP/metro-out-000009f9", "1 ?Set(CALLERID(name)=3126112013)") in new stack
-- Executing [3126906528@from-pstn:5] Set("SIP/metro-out-000009f9", "CHANNEL(musicclass)=default") in new stack
-- Executing [3126906528@from-pstn:6] Set("SIP/metro-out-000009f9", "MOHCLASS=default") in new stack
-- Executing [3126906528@from-pstn:7] Set("SIP/metro-out-000009f9", "CALLINGPRES_SV=allowed_not_screened") in new stack
-- Executing [3126906528@from-pstn:8] Set("SIP/metro-out-000009f9", "CALLERPRES()=allowed_not_screened") in new stack
-- Executing [3126906528@from-pstn:9] Goto("SIP/metro-out-000009f9", "from-did-direct,2241,1") in new stack
-- Goto (from-did-direct,2241,1)
-- Executing [2241@from-did-direct:1] Set("SIP/metro-out-000009f9", "RINGTIMER=15") in new stack
-- Executing [2241@from-did-direct:2] Macro("SIP/metro-out-000009f9", "exten-vm,novm,2241,0,0,0") in new stack
-- Executing [s@macro-exten-vm:1] Macro("SIP/metro-out-000009f9", "user-callerid,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/metro-out-000009f9", "TOUCH_MONITOR=1695760697.23294") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/metro-out-000009f9", "AMPUSER=3126112013") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/metro-out-000009f9", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("SIP/metro-out-000009f9", "1?Set(REALCALLERIDNUM=3126112013)") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/metro-out-000009f9", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/metro-out-000009f9", "0?limit") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/metro-out-000009f9", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:8] GotoIf("SIP/metro-out-000009f9", "1?report") in new stack
-- Goto (macro-user-callerid,s,15)
-- Executing [s@macro-user-callerid:15] GotoIf("SIP/metro-out-000009f9", "0?continue") in new stack
-- Executing [s@macro-user-callerid:16] Set("SIP/metro-out-000009f9", "TTL=64") in new stack
-- Executing [s@macro-user-callerid:17] GotoIf("SIP/metro-out-000009f9", "1?continue") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s@macro-user-callerid:28] Set("SIP/metro-out-000009f9", "CALLERID(number)=3126112013") in new stack
-- Executing [s@macro-user-callerid:29] Set("SIP/metro-out-000009f9", "CALLERID(name)=3126112013") in new stack
-- Executing [s@macro-user-callerid:30] Set("SIP/metro-out-000009f9", "CDR(cnum)=3126112013") in new stack
-- Executing [s@macro-user-callerid:31] Set("SIP/metro-out-000009f9", "CDR(cnam)=3126112013") in new stack
-- Executing [s@macro-user-callerid:32] Set("SIP/metro-out-000009f9", "CHANNEL(language)=es") in new stack
-- Executing [s@macro-exten-vm:2] Set("SIP/metro-out-000009f9", "RingGroupMethod=none") in new stack
-- Executing [s@macro-exten-vm:3] Set("SIP/metro-out-000009f9", "EXTTOCALL=2241") in new stack
-- Executing [s@macro-exten-vm:4] Set("SIP/metro-out-000009f9", "PICKUPMARK=2241") in new stack
-- Executing [s@macro-exten-vm:5] Set("SIP/metro-out-000009f9", "RT=") in new stack
-- Executing [s@macro-exten-vm:6] Gosub("SIP/metro-out-000009f9", "sub-record-check,s,1(exten,2241,)") in new stack
-- Executing [s@sub-record-check:1] Set("SIP/metro-out-000009f9", "REC_POLICY_MODE_SAVE=") in new stack
-- Executing [s@sub-record-check:2] GotoIf("SIP/metro-out-000009f9", "1?check") in new stack
-- Goto (sub-record-check,s,7)
-- Executing [s@sub-record-check:7] Set("SIP/metro-out-000009f9", "MON_FMT=wav") in new stack
-- Executing [s@sub-record-check:8] GotoIf("SIP/metro-out-000009f9", "1?next") in new stack
-- Goto (sub-record-check,s,11)
-- Executing [s@sub-record-check:11] ExecIf("SIP/metro-out-000009f9", "0?Return()") in new stack
-- Executing [s@sub-record-check:12] ExecIf("SIP/metro-out-000009f9", "0?Set(REC_POLICY_MODE=)") in new stack
-- Executing [s@sub-record-check:13] GotoIf("SIP/metro-out-000009f9", "0?exten,1") in new stack
-- Executing [s@sub-record-check:14] Set("SIP/metro-out-000009f9", "REC_STATUS=INITIALIZED") in new stack
-- Executing [s@sub-record-check:15] Set("SIP/metro-out-000009f9", "NOW=1695760697") in new stack
-- Executing [s@sub-record-check:16] Set("SIP/metro-out-000009f9", "DAY=26") in new stack
-- Executing [s@sub-record-check:17] Set("SIP/metro-out-000009f9", "MONTH=09") in new stack
-- Executing [s@sub-record-check:18] Set("SIP/metro-out-000009f9", "YEAR=2023") in new stack
-- Executing [s@sub-record-check:19] Set("SIP/metro-out-000009f9", "TIMESTR=20230926-143817") in new stack
-- Executing [s@sub-record-check:20] Set("SIP/metro-out-000009f9", "FROMEXTEN=3126112013") in new stack
-- Executing [s@sub-record-check:21] Set("SIP/metro-out-000009f9", "CALLFILENAME=exten-2241-3126112013-20230926-143817-1695760697.23294") in new stack
-- Executing [s@sub-record-check:22] Goto("SIP/metro-out-000009f9", "exten,1") in new stack
-- Goto (sub-record-check,exten,1)
-- Executing [exten@sub-record-check:1] GotoIf("SIP/metro-out-000009f9", "0?callee") in new stack
-- Executing [exten@sub-record-check:2] Set("SIP/metro-out-000009f9", "REC_POLICY_MODE=dontcare") in new stack
-- Executing [exten@sub-record-check:3] GotoIf("SIP/metro-out-000009f9", "1?caller") in new stack
-- Goto (sub-record-check,exten,10)
-- Executing [exten@sub-record-check:10] Set("SIP/metro-out-000009f9", "REC_POLICY_MODE=") in new stack
-- Executing [exten@sub-record-check:11] GosubIf("SIP/metro-out-000009f9", "0?record,1(exten,2241,3126112013)") in new stack
-- Executing [exten@sub-record-check:12] Return("SIP/metro-out-000009f9", "") in new stack
-- Executing [s@macro-exten-vm:7] Macro("SIP/metro-out-000009f9", "dial-one,,tr,2241") in new stack
-- Executing [s@macro-dial-one:1] Set("SIP/metro-out-000009f9", "DEXTEN=2241") in new stack
-- Executing [s@macro-dial-one:2] Set("SIP/metro-out-000009f9", "DIALSTATUS_CW=") in new stack
-- Executing [s@macro-dial-one:3] GosubIf("SIP/metro-out-000009f9", "0?screen,1()") in new stack
-- Executing [s@macro-dial-one:4] GosubIf("SIP/metro-out-000009f9", "0?cf,1()") in new stack
-- Executing [s@macro-dial-one:5] GotoIf("SIP/metro-out-000009f9", "1?skip1") in new stack
-- Goto (macro-dial-one,s,8)
-- Executing [s@macro-dial-one:8] GotoIf("SIP/metro-out-000009f9", "0?nodial") in new stack
-- Executing [s@macro-dial-one:9] GotoIf("SIP/metro-out-000009f9", "0?continue") in new stack
-- Executing [s@macro-dial-one:10] Set("SIP/metro-out-000009f9", "EXTHASCW=") in new stack
-- Executing [s@macro-dial-one:11] GotoIf("SIP/metro-out-000009f9", "1?next1:cwinusebusy") in new stack
-- Goto (macro-dial-one,s,12)
-- Executing [s@macro-dial-one:12] GotoIf("SIP/metro-out-000009f9", "0?docfu:skip3") in new stack
-- Goto (macro-dial-one,s,16)
-- Executing [s@macro-dial-one:16] GotoIf("SIP/metro-out-000009f9", "1?next2:continue") in new stack
-- Goto (macro-dial-one,s,17)
-- Executing [s@macro-dial-one:17] GotoIf("SIP/metro-out-000009f9", "1?continue") in new stack
-- Goto (macro-dial-one,s,25)
-- Executing [s@macro-dial-one:25] GotoIf("SIP/metro-out-000009f9", "0?nodial") in new stack
-- Executing [s@macro-dial-one:26] GosubIf("SIP/metro-out-000009f9", "1?dstring,1():dlocal,1()") in new stack
-- Executing [dstring@macro-dial-one:1] Set("SIP/metro-out-000009f9", "DSTRING=") in new stack
-- Executing [dstring@macro-dial-one:2] Set("SIP/metro-out-000009f9", "DEVICES=2241") in new stack
-- Executing [dstring@macro-dial-one:3] ExecIf("SIP/metro-out-000009f9", "0?Return()") in new stack
-- Executing [dstring@macro-dial-one:4] ExecIf("SIP/metro-out-000009f9", "0?Set(DEVICES=241)") in new stack
-- Executing [dstring@macro-dial-one:5] Set("SIP/metro-out-000009f9", "LOOPCNT=1") in new stack
-- Executing [dstring@macro-dial-one:6] Set("SIP/metro-out-000009f9", "ITER=1") in new stack
-- Executing [dstring@macro-dial-one:7] Set("SIP/metro-out-000009f9", "THISDIAL=SIP/2241") in new stack
-- Executing [dstring@macro-dial-one:8] GosubIf("SIP/metro-out-000009f9", "1?zap2dahdi,1()") in new stack
-- Executing [zap2dahdi@macro-dial-one:1] ExecIf("SIP/metro-out-000009f9", "0?Return()") in new stack
-- Executing [zap2dahdi@macro-dial-one:2] Set("SIP/metro-out-000009f9", "NEWDIAL=") in new stack
-- Executing [zap2dahdi@macro-dial-one:3] Set("SIP/metro-out-000009f9", "LOOPCNT2=1") in new stack
-- Executing [zap2dahdi@macro-dial-one:4] Set("SIP/metro-out-000009f9", "ITER2=1") in new stack
-- Executing [zap2dahdi@macro-dial-one:5] Set("SIP/metro-out-000009f9", "THISPART2=SIP/2241") in new stack
-- Executing [zap2dahdi@macro-dial-one:6] ExecIf("SIP/metro-out-000009f9", "0?Set(THISPART2=DAHDI/2241)") in new stack
-- Executing [zap2dahdi@macro-dial-one:7] Set("SIP/metro-out-000009f9", "NEWDIAL=SIP/2241&") in new stack
-- Executing [zap2dahdi@macro-dial-one:8] Set("SIP/metro-out-000009f9", "ITER2=2") in new stack
-- Executing [zap2dahdi@macro-dial-one:9] GotoIf("SIP/metro-out-000009f9", "0?begin2") in new stack
-- Executing [zap2dahdi@macro-dial-one:10] Set("SIP/metro-out-000009f9", "THISDIAL=SIP/2241") in new stack
-- Executing [zap2dahdi@macro-dial-one:11] Return("SIP/metro-out-000009f9", "") in new stack
-- Executing [dstring@macro-dial-one:9] Set("SIP/metro-out-000009f9", "DSTRING=SIP/2241&") in new stack
-- Executing [dstring@macro-dial-one:10] Set("SIP/metro-out-000009f9", "ITER=2") in new stack
-- Executing [dstring@macro-dial-one:11] GotoIf("SIP/metro-out-000009f9", "0?begin") in new stack
-- Executing [dstring@macro-dial-one:12] Set("SIP/metro-out-000009f9", "DSTRING=SIP/2241") in new stack
-- Executing [dstring@macro-dial-one:13] Return("SIP/metro-out-000009f9", "") in new stack
-- Executing [s@macro-dial-one:27] GotoIf("SIP/metro-out-000009f9", "0?nodial") in new stack
-- Executing [s@macro-dial-one:28] GotoIf("SIP/metro-out-000009f9", "0?skiptrace") in new stack
-- Executing [s@macro-dial-one:29] GosubIf("SIP/metro-out-000009f9", "1?ctset,1():ctclear,1()") in new stack
-- Executing [ctset@macro-dial-one:1] Set("SIP/metro-out-000009f9", "DB(CALLTRACE/2241)=3126112013") in new stack
-- Executing [ctset@macro-dial-one:2] Return("SIP/metro-out-000009f9", "") in new stack
-- Executing [s@macro-dial-one:30] Set("SIP/metro-out-000009f9", "D_OPTIONS=tr") in new stack
-- Executing [s@macro-dial-one:31] ExecIf("SIP/metro-out-000009f9", "0?SIPAddHeader(Alert-Info: )") in new stack
-- Executing [s@macro-dial-one:32] ExecIf("SIP/metro-out-000009f9", "0?SIPAddHeader()") in new stack
-- Executing [s@macro-dial-one:33] ExecIf("SIP/metro-out-000009f9", "1?Set(CHANNEL(musicclass)=default)") in new stack
-- Executing [s@macro-dial-one:34] GosubIf("SIP/metro-out-000009f9", "0?qwait,1()") in new stack
-- Executing [s@macro-dial-one:35] Set("SIP/metro-out-000009f9", "CWIGNORE=") in new stack
-- Executing [s@macro-dial-one:36] Set("SIP/metro-out-000009f9", "KEEPCID=TRUE") in new stack
-- Executing [s@macro-dial-one:37] GotoIf("SIP/metro-out-000009f9", "0?usegoto,1") in new stack
-- Executing [s@macro-dial-one:38] GotoIf("SIP/metro-out-000009f9", "1?godial") in new stack
-- Goto (macro-dial-one,s,43)
-- Executing [s@macro-dial-one:43] Dial("SIP/metro-out-000009f9", "SIP/2241,,tr") in new stack

Y este el resultado que pongo despues de esto lo saco de hacer un grep a la extension

[2023-09-26 14:37:23] VERBOSE[20868][C-0000051c] app_dial.c: SIP/2241-000009ee is ringing
[2023-09-26 14:38:14] VERBOSE[20868][C-0000051c] pbx.c: Spawn extension (from-did-direct, 2241, 2) exited non-zero on 'SIP/metro-out-000009ed'
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [3126906528@from-pstn:9] Goto("SIP/metro-out-000009f9", "from-did-direct,2241,1") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx_builtins.c: Goto (from-did-direct,2241,1)
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [2241@from-did-direct:1] Set("SIP/metro-out-000009f9", "RINGTIMER=15") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [2241@from-did-direct:2] Macro("SIP/metro-out-000009f9", "exten-vm,novm,2241,0,0,0") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [s@macro-exten-vm:3] Set("SIP/metro-out-000009f9", "EXTTOCALL=2241") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [s@macro-exten-vm:4] Set("SIP/metro-out-000009f9", "PICKUPMARK=2241") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [s@macro-exten-vm:6] Gosub("SIP/metro-out-000009f9", "sub-record-check,s,1(exten,2241,)") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [s@sub-record-check:21] Set("SIP/metro-out-000009f9", "CALLFILENAME=exten-2241-3126112013-20230926-143817-1695760697.23294") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [exten@sub-record-check:11] GosubIf("SIP/metro-out-000009f9", "0?record,1(exten,2241,3126112013)") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [s@macro-exten-vm:7] Macro("SIP/metro-out-000009f9", "dial-one,,tr,2241") in new stack
[2023-09-26 14:38:17] VERBOSE[20921][C-00000521] pbx.c: Executing [s@macro-dial-one:1] Set("SIP/metro-out-000009f9", "DEXTEN=2241") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [dstring@macro-dial-one:2] Set("SIP/metro-out-000009f9", "DEVICES=2241") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [dstring@macro-dial-one:7] Set("SIP/metro-out-000009f9", "THISDIAL=SIP/2241") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [zap2dahdi@macro-dial-one:5] Set("SIP/metro-out-000009f9", "THISPART2=SIP/2241") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [zap2dahdi@macro-dial-one:6] ExecIf("SIP/metro-out-000009f9", "0?Set(THISPART2=DAHDI/2241)") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [zap2dahdi@macro-dial-one:7] Set("SIP/metro-out-000009f9", "NEWDIAL=SIP/2241&") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [zap2dahdi@macro-dial-one:10] Set("SIP/metro-out-000009f9", "THISDIAL=SIP/2241") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [dstring@macro-dial-one:9] Set("SIP/metro-out-000009f9", "DSTRING=SIP/2241&") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [dstring@macro-dial-one:12] Set("SIP/metro-out-000009f9", "DSTRING=SIP/2241") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [ctset@macro-dial-one:1] Set("SIP/metro-out-000009f9", "DB(CALLTRACE/2241)=3126112013") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] pbx.c: Executing [s@macro-dial-one:43] Dial("SIP/metro-out-000009f9", "SIP/2241,,tr") in new stack
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] app_dial.c: Called SIP/2241
[2023-09-26 14:38:18] VERBOSE[20921][C-00000521] app_dial.c: SIP/2241-000009fa is ringing