The last 2months i use the issabel pbx.
I have create some queues to hamdle the incoming connections.
Some customers inform for some problems that the have everytime they call us.
1. When they call the queue announce the position of the call. For example you are at the No.6, but after a few minutes the announcement say that the position is on No.14. Why this is change like this?
2. Some customers say that when they are waiting on a position, after a few minutes the issabel drop the call.
Does anyone has any problems like that? I really dont know what to do with this.
The big problem is that at every test i did the pbx is working without problems.