Hello I have setup Issabel on server terminating the local network adapter for users to access it and also the same server has a WAN Adapter for the VoIP service provider.
The outbound calls are fine but the issue is the incoming calls they don't terminate to the destination that I have set queues, extensions or IVR.
But when I check in the asterisk logs I can see that actually the calls hit or reach the server but for some reason they don't find the path I have set in Issabel.
Is there anything special I have to add onto the trunk configuration or the incoming routes