Buen dia colegas tengo la siguiente situacion, tengo creada una cola configurada con agentes dinamicos, al loguearse en ella, y marcar al numero de la cola, la llamada nunca se conecta con ninguno de los agentes logueados, se queda en espera sin fin, mando captura del trazado
Called Local/102@from-queue/n
-- Executing [102@from-queue:1] Set("Local/102@from-queue-0000005d;2", "QAGENT=102") in new stack
-- Executing [102@from-queue:2] Goto("Local/102@from-queue-0000005d;2", "777,1") in new stack
-- Goto (from-queue,777,1)
-- Executing [777@from-queue:1] Goto("Local/102@from-queue-0000005d;2", "from-internal,102,1") in new stack
-- Goto (from-internal,102,1)
-- Executing [102@from-internal:1] ResetCDR("Local/102@from-queue-0000005d;2", "") in new stack
-- Executing [102@from-internal:2] NoCDR("Local/102@from-queue-0000005d;2", "") in new stack
-- Executing [102@from-internal:3] Progress("Local/102@from-queue-0000005d;2", "") in new stack
-- Executing [102@from-internal:4] Wait("Local/102@from-queue-0000005d;2", "1") in new stack
-- Executing [102@from-internal:5] Progress("Local/102@from-queue-0000005d;2", "") in new stack
-- Executing [102@from-internal:6] Playback("Local/102@from-queue-0000005d;2", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
-- <Local/102@from-queue-0000005d;2> Playing 'silence/1.gsm' (language 'en')
-- <Local/102@from-queue-0000005d;2> Playing 'cannot-complete-as-dialed.gsm' (language 'en')
-- <Local/102@from-queue-0000005d;2> Playing 'check-number-dial-again.gsm' (language 'en')
-- Stopped music on hold on SIP/101-0000007c
== Spawn extension (from-internal, 777, 39) exited non-zero on 'SIP/101-0000007c'
-- Executing [h@from-internal:1] Hangup("SIP/101-0000007c", "") in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/101-0000007c'
-- Executing [h@from-internal:1] Hangup("Local/102@from-queue-0000005d;2", "") in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on 'Local/102@from-queue-0000005d;2'
== Using SIP RTP TOS bits 184
== Using SIP RTP CoS mark 5
-- Executing [102@from-internal:1] ResetCDR("SIP/103-0000007d", "") in new stack
-- Executing [102@from-internal:2] NoCDR("SIP/103-0000007d", "") in new stack
-- Executing [102@from-internal:3] Progress("SIP/103-0000007d", "") in new stack
-- Executing [102@from-internal:4] Wait("SIP/103-0000007d", "1") in new stack
-- Executing [102@from-internal:5] Progress("SIP/103-0000007d", "") in new stack
-- Executing [102@from-internal:6] Playback("SIP/103-0000007d", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
-- <SIP/103-0000007d> Playing 'silence/1.gsm' (language 'es')
-- <SIP/103-0000007d> Playing 'cannot-complete-as-dialed.gsm' (language 'es')
-- <SIP/103-0000007d> Playing 'check-number-dial-again.gsm' (language 'es')
-- Executing [102@from-internal:7] Wait("SIP/103-0000007d", "1") in new stack
-- Executing [102@from-internal:8] Congestion("SIP/103-0000007d", "20") in new stack
[2021-02-25 18:33:26] WARNING[22503][C-0000005b]: channel.c:5080 ast_prod: Prodding channel 'SIP/103-0000007d' failed
== Spawn extension (from-internal, 102*, 8) exited non-zero on 'SIP/103-0000007d'
-- Executing [h@from-internal:1] Hangup("SIP/103-0000007d", "") in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/103-0000007d'
me llama la atencion esta parte
Playback("Local/102*@from-queue-0000005d;2", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
102 es el numero de el agente logeado,
alguna sugerencia
saludos colegas
