Hi sir Thanks for your response
my log are :
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [983591096561@from-trunk:1]
NoOp("SIP/Pishgaman-NGN-000004bf", "Catch-All DID Match - Found 983591096561 - You probably want a DID for this.") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [983591096561@from-trunk:2] Set("SIP/Pishgaman-NGN-000004bf", "FROM_DID=983591096561") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [983591096561@from-trunk:3] Goto("SIP/Pishgaman-NGN-000004bf", "ext-did,s,1") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx_builtins.c: Goto (ext-did,s,1)
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:1] ExecIf("SIP/Pishgaman-NGN-000004bf", "0?Set(FROM_DID=s)") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:2] Gosub("SIP/Pishgaman-NGN-000004bf", "app-blacklist-check,s,1()") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@app-blacklist-check:1] GotoIf("SIP/Pishgaman-NGN-000004bf", "0?blacklisted") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@app-blacklist-check:2] Set("SIP/Pishgaman-NGN-000004bf", "CALLED_BLACKLIST=1") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@app-blacklist-check:3] Return("SIP/Pishgaman-NGN-000004bf", "") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:3] Set("SIP/Pishgaman-NGN-000004bf", "CDR(did)=983591096561") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:4] ExecIf("SIP/Pishgaman-NGN-000004bf", "0 ?Set(CALLERID(name)=989137234807)") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:5] Set("SIP/Pishgaman-NGN-000004bf", "CHANNEL(musicclass)=default") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:6] Set("SIP/Pishgaman-NGN-000004bf", "MOHCLASS=default") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:7] Set("SIP/Pishgaman-NGN-000004bf", "CALLINGPRES_SV=allowed_not_screened") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:8] Set("SIP/Pishgaman-NGN-000004bf", "CALLERPRES()=allowed_not_screened") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ext-did:9] Goto("SIP/Pishgaman-NGN-000004bf", "ivr-4,s,1") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx_builtins.c: Goto (ivr-4,s,1)
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:1] Set("SIP/Pishgaman-NGN-000004bf", "TIMEOUT_LOOPCOUNT=0") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:2] Set("SIP/Pishgaman-NGN-000004bf", "INVALID_LOOPCOUNT=0") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:3] Set("SIP/Pishgaman-NGN-000004bf", "IVR_CONTEXT_ivr-4=") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:4] Set("SIP/Pishgaman-NGN-000004bf", "IVR_CONTEXT=ivr-4") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:5] Set("SIP/Pishgaman-NGN-000004bf", "__IVR_RETVM=") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:6] GotoIf("SIP/Pishgaman-NGN-000004bf", "0?skip") in new stack
[2021-01-03 12:05:26] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:7] Answer("SIP/Pishgaman-NGN-000004bf", "") in new stack
[2021-01-03 12:05:27] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:8] Wait("SIP/Pishgaman-NGN-000004bf", "1") in new stack
[2021-01-03 12:05:28] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:9] Set("SIP/Pishgaman-NGN-000004bf", "IVR_MSG=custom/MainYazdgol") in new stack
[2021-01-03 12:05:28] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:10] Set("SIP/Pishgaman-NGN-000004bf", "TIMEOUT(digit)=3") in new stack
[2021-01-03 12:05:28] VERBOSE[27231][C-000001d8] func_timeout.c: Digit timeout set to 3.000
[2021-01-03 12:05:28] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:11] ExecIf("SIP/Pishgaman-NGN-000004bf", "1?Background(custom/MainYazdgol)") in new stack
[2021-01-03 12:05:28] WARNING[27231][C-000001d8] file.c: File custom/MainYazdgol does not exist in any format
[2021-01-03 12:05:28] WARNING[27231][C-000001d8] file.c: Unable to open custom/MainYazdgol (format (alaw)): No such file or directory
[2021-01-03 12:05:28] WARNING[27231][C-000001d8] pbx_builtins.c: ast_streamfile failed on SIP/Pishgaman-NGN-000004bf for custom/MainYazdgol
[2021-01-03 12:05:28] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:12] WaitExten("SIP/Pishgaman-NGN-000004bf", "3,") in new stack
[2021-01-03 12:05:31] VERBOSE[27234] manager.c: Manager 'admin' logged on from 127.0.0.1
[2021-01-03 12:05:31] VERBOSE[27234] manager.c: Manager 'admin' logged off from 127.0.0.1
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] pbx_builtins.c: Timeout on SIP/Pishgaman-NGN-000004bf, going to 't'
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:1] Set("SIP/Pishgaman-NGN-000004bf", "TIMEOUT_LOOPCOUNT=1") in new stack
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:2] GotoIf("SIP/Pishgaman-NGN-000004bf", "0?final") in new stack
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:3] Set("SIP/Pishgaman-NGN-000004bf", "IVR_MSG=no-valid-responce-pls-try-again") in new stack
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:4] Goto("SIP/Pishgaman-NGN-000004bf", "s,start") in new stack
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] pbx_builtins.c: Goto (ivr-4,s,10)
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:10] Set("SIP/Pishgaman-NGN-000004bf", "TIMEOUT(digit)=3") in new stack
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] func_timeout.c: Digit timeout set to 3.000
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:11] ExecIf("SIP/Pishgaman-NGN-000004bf", "1?Background(no-valid-responce-pls-try-again)") in new stack
[2021-01-03 12:05:31] VERBOSE[27231][C-000001d8] file.c: <SIP/Pishgaman-NGN-000004bf> Playing 'no-valid-responce-pls-try-again.slin' (language 'en')
[2021-01-03 12:05:35] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:12] WaitExten("SIP/Pishgaman-NGN-000004bf", "3,") in new stack
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] pbx_builtins.c: Timeout on SIP/Pishgaman-NGN-000004bf, going to 't'
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:1] Set("SIP/Pishgaman-NGN-000004bf", "TIMEOUT_LOOPCOUNT=2") in new stack
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:2] GotoIf("SIP/Pishgaman-NGN-000004bf", "0?final") in new stack
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:3] Set("SIP/Pishgaman-NGN-000004bf", "IVR_MSG=no-valid-responce-pls-try-again") in new stack
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:4] Goto("SIP/Pishgaman-NGN-000004bf", "s,start") in new stack
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] pbx_builtins.c: Goto (ivr-4,s,10)
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:10] Set("SIP/Pishgaman-NGN-000004bf", "TIMEOUT(digit)=3") in new stack
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] func_timeout.c: Digit timeout set to 3.000
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:11] ExecIf("SIP/Pishgaman-NGN-000004bf", "1?Background(no-valid-responce-pls-try-again)") in new stack
[2021-01-03 12:05:38] VERBOSE[27231][C-000001d8] file.c: <SIP/Pishgaman-NGN-000004bf> Playing 'no-valid-responce-pls-try-again.slin' (language 'en')
[2021-01-03 12:05:42] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:12] WaitExten("SIP/Pishgaman-NGN-000004bf", "3,") in new stack
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] pbx_builtins.c: Timeout on SIP/Pishgaman-NGN-000004bf, going to 't'
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:1] Set("SIP/Pishgaman-NGN-000004bf", "TIMEOUT_LOOPCOUNT=3") in new stack
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:2] GotoIf("SIP/Pishgaman-NGN-000004bf", "0?final") in new stack
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:3] Set("SIP/Pishgaman-NGN-000004bf", "IVR_MSG=no-valid-responce-pls-try-again") in new stack
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] pbx.c: Executing [t@ivr-4:4] Goto("SIP/Pishgaman-NGN-000004bf", "s,start") in new stack
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] pbx_builtins.c: Goto (ivr-4,s,10)
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:10] Set("SIP/Pishgaman-NGN-000004bf", "TIMEOUT(digit)=3") in new stack
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] func_timeout.c: Digit timeout set to 3.000
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] pbx.c: Executing [s@ivr-4:11] ExecIf("SIP/Pishgaman-NGN-000004bf", "1?Background(no-valid-responce-pls-try-again)") in new stack
[2021-01-03 12:05:45] VERBOSE[27231][C-000001d8] file.c: <SIP/Pishgaman-NGN-000004bf> Playing 'no-valid-responce-pls-try-again.slin' (language 'en')
[2021-01-03 12:05:46] WARNING[4819] chan_sip.c: Retransmission timeout reached on transmission 873ab964-c841-1239-1089-0050568ad8a0 for seqno 30277683 (Critical Response) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
Packet timed out after 19713ms with no response
[2021-01-03 12:05:46] WARNING[4819] chan_sip.c: Hanging up call 873ab964-c841-1239-1089-0050568ad8a0 - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions).
[2021-01-03 12:05:46] VERBOSE[27231][C-000001d8] pbx.c: Spawn extension (ivr-4, s, 11) exited non-zero on 'SIP/Pishgaman-NGN-000004bf'
[2021-01-03 12:05:46] VERBOSE[27231][C-000001d8] pbx.c: Executing [h@ivr-4:1] Hangup("SIP/Pishgaman-NGN-000004bf", "") in new stack
[2021-01-03 12:05:46] VERBOSE[27231][C-000001d8] pbx.c: Spawn extension (ivr-4, h, 1) exited non-zero on 'SIP/Pishgaman-NGN-000004bf'