Hello,
I installed and new server with issabel and I have 4 SIP trunk providers, all my trunks are working fine except one provider in USA, the trunk is registered and OK, incoming calls works too, but outgoing calls keep giving me errors
[2020-11-10 10:28:07] WARNING[14733]: chan_sip.c:4119 retrans_pkt: Retransmission timeout reached on transmission 1fab25a85e3c24a12e8f19e219c692ab@188.225.192.240:5060 for seqno 102 (Critical Request) -- See https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions
Packet timed out after 9856ms with no response
[2020-11-10 10:28:07] WARNING[14733]: chan_sip.c:4143 retrans_pkt: Hanging up call 1fab25a85e3c24a12e8f19e219c692ab@1.2.3.4:5060 - no reply to our critical packet (see https://wiki.asterisk.org/wiki/display/AST/SIP+Retransmissions).
== Everyone is busy/congested at this time (1:0/0/1)
-- Executing [s@macro-dialout-trunk:23] NoOp("SIP/204-00000b26", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 18") in new stack
-- Executing [s@macro-dialout-trunk:24] GotoIf("SIP/204-00000b26", "0?continue,1:s-CHANUNAVAIL,1") in new stack
-- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set("SIP/204-00000b26", "RC=18") in new stack
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto("SIP/204-00000b26", "18,1") in new stack
-- Goto (macro-dialout-trunk,18,1)
-- Executing [18@macro-dialout-trunk:1] Goto("SIP/204-00000b26", "s-NOANSWER,1") in new stack
-- Goto (macro-dialout-trunk,s-NOANSWER,1)
-- Executing [s-NOANSWER@macro-dialout-trunk:1] NoOp("SIP/204-00000b26", "Dial failed due to trunk reporting NOANSWER - giving up") in new stack
-- Executing [s-NOANSWER@macro-dialout-trunk:2] Progress("SIP/204-00000b26", "") in new stack
-- Executing [s-NOANSWER@macro-dialout-trunk:3] Playback("SIP/204-00000b26", "number-not-answering,noanswer") in new stack
-- <SIP/204-00000b26> Playing 'number-not-answering.gsm' (language 'en')
Really destroying SIP dialog '1fab25a85e3c24a12e8f19e219c692ab@1.2.3.4:5060' Method: INVITE
-- Executing [s-NOANSWER@macro-dialout-trunk:4] Congestion("SIP/204-00000b26", "20") in new stack
[2020-11-10 10:28:09] WARNING[10440][C-00001e2e]: channel.c:4963 ast_prod: Prodding channel 'SIP/204-00000b26' failed
== Spawn extension (macro-dialout-trunk, s-NOANSWER, 4) exited non-zero on 'SIP/204-00000b26' in macro 'dialout-trunk'
== Spawn extension (from-internal, 0016202514113, 5) exited non-zero on 'SIP/204-00000b26'
-- Executing [h@from-internal:1] Hangup("SIP/204-00000b26", "") in new stack
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/204-00000b26'
== MixMonitor close filestream (mixed)
== End MixMonitor Recording SIP/204-00000b26
Reliably Transmitting (NAT) to 74.122.241.10:5060:
OPTIONS sip:jfk-primary.voicepulse.com SIP/2.0
Via: SIP/2.0/UDP 1.2.3.4:5060;branch=z9hG4bK3f422c88;rport
Max-Forwards: 70
From: "Unknown" <sip:Unknown@1.2.3.4>;tag=as22b468ca
To: <sip:jfk-primary.voicepulse.com>
Contact: <sip:Unknown@1.2.3.4:5060>
Call-ID: 34fbb2ef45782b1f7bfd571d48da3a8e@1.2.3.4:5060
CSeq: 102 OPTIONS
I tried to check multiple things on my firewall and contact the provider, they still say it is normal from their side
any suggestions please
Thanks
