Hello, I am looking for some help to figure out a problem with ring groups,
Issabel 11
Ring Group ext 950.
in the ring group i have tested with other extensions or cell phones
The problem we are having is if i call the extension from a cell phone or land line, it will ring twice then drop the call. If i call the Ring Group from a internal ext it works, it will call my external cell. i have looked on the internet and i can't find any fix for it.
EXT 950 is in the outbound rules
I have even tested to use a Fallow Me setting and it has the same problem,
i have also installed a new copy of Issabel 13 and it has the same problem,
Tested other servers, i don't have this problem in FreePBX and VitalPBX.
Logs
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [s@sub-record-check:22] Goto("SIP/021054207out-2-00001bb5", "rg,1") in new stack
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Goto (sub-record-check,rg,1)
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [rg@sub-record-check:1] GosubIf("SIP/021054207out-2-00001bb5", "0?record,1(rg,never,0971495968)") in new stack
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [rg@sub-record-check:2] Return("SIP/021054207out-2-00001bb5", "") in new stack
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [950@ext-group:10] Set("SIP/021054207out-2-00001bb5", "RingGroupMethod=ringall") in new stack
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [950@ext-group:11] Macro("SIP/021054207out-2-00001bb5", "dial,60,tr,0971520632#") in new stack
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [s@macro-dial:1] GotoIf("SIP/021054207out-2-00001bb5", "0?dial") in new stack
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [s@macro-dial:2] Set("SIP/021054207out-2-00001bb5", "CHANNEL(musicclass)=default") in new stack
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [s@macro-dial:3] AGI("SIP/021054207out-2-00001bb5", "dialparties.agi") in new stack
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] res_agi.c: -- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] res_agi.c: dialparties.agi: Starting New Dialparties.agi
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] res_agi.c: dialparties.agi: Caller ID name is '0971495968' number is '0971495968'
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] res_agi.c: dialparties.agi: Methodology of ring is 'ringall'
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] res_agi.c: -- dialparties.agi: Added extension 0971520632# to extension map
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] res_agi.c: -- dialparties.agi: Extension 0971520632# cf is disabled
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] res_agi.c: -- dialparties.agi: Filtered ARG3: 0971520632
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] res_agi.c: -- <SIP/021054207out-2-00001bb5>AGI Script dialparties.agi completed, returning 0
[2020-05-22 16:23:22] VERBOSE[21264][C-00001048] pbx.c: -- Executing [s@macro-dial:7] Dial("SIP/021054207out-2-00001bb5", "Local/0971520632@from-internal/n,60,trM(auto-blkvm)") in new stack
-- Called Local/0971520632@from-internal/n
-- Executing [0971520632@from-internal:1] Macro("Local/0971520632@from-internal-00000002;2", "user-callerid,LIMIT,EXTERNAL,") in new stack
-- Executing [s@macro-user-callerid:1] Set("Local/0971520632@from-internal-00000002;2", "TOUCH_MONITOR=1590139402.7099") in new stack
-- Executing [s@macro-user-callerid:2] Set("Local/0971520632@from-internal-00000002;2", "AMPUSER=0971495968") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("Local/0971520632@from-internal-00000002;2", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("Local/0971520632@from-internal-00000002;2", "1?Set(REALCALLERIDNUM=0971495968)") in new stack
-- Executing [s@macro-user-callerid:5] Set("Local/0971520632@from-internal-00000002;2", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("Local/0971520632@from-internal-00000002;2", "0?limit") in new stack
-- Executing [s@macro-user-callerid:7] Set("Local/0971520632@from-internal-00000002;2", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:8] GotoIf("Local/0971520632@from-internal-00000002;2", "1?report") in new stack
-- Goto (macro-user-callerid,s,15)
-- Executing [s@macro-user-callerid:15] GotoIf("Local/0971520632@from-internal-00000002;2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s@macro-user-callerid:28] Set("Local/0971520632@from-internal-00000002;2", "CALLERID(number)=0971495968") in new stack
-- Executing [s@macro-user-callerid:29] Set("Local/0971520632@from-internal-00000002;2", "CALLERID(name)=0971495968") in new stack
-- Executing [s@macro-user-callerid:30] Set("Local/0971520632@from-internal-00000002;2", "CDR(cnum)=0971495968") in new stack
-- Executing [s@macro-user-callerid:31] Set("Local/0971520632@from-internal-00000002;2", "CDR(cnam)=0971495968") in new stack
-- Executing [s@macro-user-callerid:32] Set("Local/0971520632@from-internal-00000002;2", "CHANNEL(language)=en") in new stack
-- Executing [0971520632@from-internal:2] NoCDR("Local/0971520632@from-internal-00000002;2", "") in new stack
-- Executing [0971520632@from-internal:3] Progress("Local/0971520632@from-internal-00000002;2", "") in new stack
-- Local/0971520632@from-internal-00000002;1 is making progress passing it to SIP/021054207out-2-00001bb5
-- Executing [0971520632@from-internal:4] Wait("Local/0971520632@from-internal-00000002;2", "1") in new stack
[pbx.c: -- Executing [0971520632@from-internal:5] Progress("Local/0971520632@from-internal-00000002;2", "") in new stack
[2020-05-22 16:23:23] VERBOSE[21264][C-00001048] app_dial.c: -- Local/0971520632@from-internal-00000002;1 is making progress passing it to SIP/021054207out-2-00001bb5
[pbx.c: -- Executing [0971520632@from-internal:6] Playback("Local/0971520632@from-internal-00000002;2", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack
[file.c: -- <Local/0971520632@from-internal-00000002;2> Playing 'silence/1.gsm' (language 'en')
file.c: -- <Local/0971520632@from-internal-00000002;2> Playing 'cannot-complete-as-dialed.gsm' (language 'en')
-- <Local/0971520632@from-internal-00000002;2> Playing 'check-number-dial-again.gsm' (language 'en')
-- Executing [0971520632@from-internal:7] Wait("Local/0971520632@from-internal-00000002;2", "1") in new stack
pbx.c: -- Executing [0971520632@from-internal:8] Congestion("Local/0971520632@from-internal-00000002;2", "20") in new stack
app_dial.c: -- Local/0971520632@from-internal-00000002;1 is circuit-busy
[2020-05-22 16:23:30] WARNING[21268][C-00001048] channel.c: Prodding channel 'Local/0971520632@from-internal-00000002;2' failed
pbx.c: == Spawn extension (from-internal, 0971520632, 8) exited non-zero on 'Local/0971520632@from-internal-00000002;2'
app_dial.c: == Everyone is busy/congested at this time (1:0/1/0)
pbx.c: -- Executing [h@from-internal:1] Hangup("Local/0971520632@from-internal-00000002;2", "") in new stack
pbx.c: == Spawn extension (from-internal, h, 1) exited non-zero on 'Local/0971520632@from-internal-00000002;2'
pbx.c: -- Executing [s@macro-dial:8] Set("SIP/021054207out-2-00001bb5", "DIALSTATUS=CONGESTION") in new stack
pbx.c: -- Executing [s@macro-dial:9] GosubIf("SIP/021054207out-2-00001bb5", "0?CONGESTION,1") in new stack
pbx.c: -- Executing [950@ext-group:12] Gosub("SIP/021054207out-2-00001bb5", "sub-record-cancel,s,1()") in new stack
pbx.c: -- Executing [s@sub-record-cancel:1] Set("SIP/021054207out-2-00001bb5", "REC_POLICY_MODE=") in new stack
pbx.c: -- Executing [s@sub-record-cancel:2] ExecIf("SIP/021054207out-2-00001bb5", "1?Return()") in new stack
pbx.c: -- Executing [950@ext-group:13] Set("SIP/021054207out-2-00001bb5", "RingGroupMethod=") in new stack
pbx.c: -- Executing [950@ext-group:14] GotoIf("SIP/021054207out-2-00001bb5", "0?nodest") in new stack
pbx.c: -- Executing [950@ext-group:15] Set("SIP/021054207out-2-00001bb5", "NODEST=") in new stack
pbx.c: -- Executing [950@ext-group:16] Macro("SIP/021054207out-2-00001bb5", "blkvm-clr,") in new stack
pbx.c: -- Executing [s@macro-blkvm-clr:1] Set("SIP/021054207out-2-00001bb5", "SHARED(BLKVM,SIP/021054207out-2-00001bb5)=") in new stack
pbx.c: -- Executing [s@macro-blkvm-clr:2] Set("SIP/021054207out-2-00001bb5", "GOSUB_RETVAL=") in new stack
pbx.c: -- Executing [s@macro-blkvm-clr:3] MacroExit("SIP/021054207out-2-00001bb5", "") in new stack
pbx.c: -- Executing [950@ext-group:17] Goto("SIP/021054207out-2-00001bb5", "app-blackhole,hangup,1") in new stack
pbx.c: -- Goto (app-blackhole,hangup,1)
pbx.c: -- Executing [hangup@app-blackhole:1] NoOp("SIP/021054207out-2-00001bb5", "Blackhole Dest: Hangup") in new stack
pbx.c: -- Executing [hangup@app-blackhole:2] Hangup("SIP/021054207out-2-00001bb5", "") in new stack
pbx.c: == Spawn extension (app-blackhole, hangup, 2) exited non-zero on 'SIP/021054207out-2-00001bb5'
[root@issabel ~]# tail -f /var/log/asterisk/full | grep 950
-- Executing [950@from-internal:1] Macro("SIP/298-00001bdf", "user-callerid,") in new stack
pbx.c: -- Executing [950@from-internal:2] Macro("SIP/298-00001bdf", "blkvm-setifempty,") in new stack
pbx.c: -- Executing [950@from-internal:3] GotoIf("SIP/298-00001bdf", "1?skipov") in new stack
pbx.c: -- Goto (from-internal,950,6)
pbx.c: -- Executing [950@from-internal:6] Set("SIP/298-00001bdf", "RRNODEST=") in new stack
pbx.c: -- Executing [950@from-internal:7] Set("SIP/298-00001bdf", "NODEST=950") in new stack
pbx.c: -- Executing [950@from-internal:8] GosubIf("SIP/298-00001bdf", "0?sub-rgsetcid,s,1()") in new stack
pbx.c: -- Executing [950@from-internal:9] Gosub("SIP/298-00001bdf", "sub-record-check,s,1(rg,950,never)") in new stack
pbx.c: -- Executing [s@sub-record-check:21] Set("SIP/298-00001bdf", "CALLFILENAME=rg-950-298-20200522-162716-1590139636.7141") in new stack
pbx.c: -- Executing [950@from-internal:10] Set("SIP/298-00001bdf", "RingGroupMethod=ringall") in new stack
pbx.c: -- Executing [950@from-internal:11] Macro("SIP/298-00001bdf", "dial,60,tr,0971520632#") in new stack
pbx.c: == Spawn extension (from-internal, 950, 11) exited non-zero on 'SIP/298-00001bdf'