Hello, I have an E1 / R2 trunk, plus my configuration and RAMALs, my outgoing calls by callcenter (callcenter only) are all matching the "pilot" number is there any way to get agent calls out by extensions and not by pilot?
Thank you very much
Railander try to check the outbound caller id on the agent extension.
thank you very much for your help, I checked the output CID in the extensions and it's OK, I need to edit any file in asterisk? when I call straight from the extension it rings correctly, more than the dialer only the pilot.