Hi everyone, I just recently installed issabel 11, so far everything was fine when i was making tests using eyebeam and 3CX softphones, last night i installed a number of extensions in a Grandstream ATA GXW 4008 , the DMTF preferred method is listed as below:
1. RFC2833
2. in band
3. SIP INFO
DMTF negotation is disable
my issabel extensions are configured as follows:
[1143]
deny=0.0.0.0/0.0.0.0
secret=
dtmfmode=rfc2833
canreinvite=no
context=from-internal
host=dynamic
trustrpid=yes
sendrpid=no
type=friend
nat=yes
port=5060
qualify=yes
qualifyfreq=60
transport=udp
avpf=no
force_avp=no
icesupport=no
dtlsenable=no
dtlsverify=no
dtlssetup=actpass
encryption=no
callgroup=
pickupgroup=
dial=SIP/1143
mailbox=1143@device
permit=192.168.0.0/255.255.0.0
callerid=Fernel <1143>
callcounter=yes
faxdetect=no
I don’t have any problems making outside calls, calling between extensions or using the ivrs of another PBX outside issabel, the problem is that when i try to log in or log out from a queue , issabel doesnt recognize the digit "" .
For example if I dial "100" issabel didn't recognizes any number and it does not show any dial attempt in the logs, 100 is one of my queues. But if i dial 100 issabel recognizes the "" in the beginning the problem resides when "*" is the last digit sent, I have already tried a lot of combinations between the DMTF mode of my issabel extension and the ATA, but all of them failed.
I would really appreciate if you can help me with this.