Dear, i have pb with report call Center module calls details for logged extensions queue membre all sucsses call passed abondened how can fix that for agent who don't use console for login
dynamic Agent login with Queue+* without using agent console .
login from there phones (backup solution in crash pc's case) .
need delopper file /var/www/html/modules/calls_detail/libs/paloSantoCallsDetail.class.php
// Construir condición WHERE común a llamadas entrantes y salientes
private function _construirWhere($param)
{
$condSQL = array();
$paramSQL = array();
// Selección del agente que atendió la llamada
if (isset($param['agent']) && preg_match('/^\d+$/', $param['agent'])) {
$condSQL[] = 'agent.number = ?';
$paramSQL[] = $param['agent'];
}
return array($condSQL, $paramSQL);
}