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*45XXXX agent will not logg off

CLL

I have an extention that when logged in to a dynamic queue using 45XXXX (45QUEUE)

This will only announce "agent logged in."

However when dialed again it will not log the extention out of the queue.

Using the latest updated Issabel.
Queue module is 2.11.0.29
Asterisk 11.25.3

Freepbx has this issue and recomends,

fwconsole ma --edge upgrade queues

Does Issabel have a way to get agent toggle working?

dariohimo

CLL you see log of asterisk. /var/log/asterisk/full

CLL

[2019-01-29 16:15:31] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:31] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:31] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:31] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:31] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] res_agi.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] res_agi.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:32] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] WARNING[16629][C-00002af5] [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: [2019-01-29 16:15:33] VERBOSE[16629][C-00002af5] pbx.c: -- Executing [45501@from-internal:1] Set("SIP/202-000005c6", "QUEUENO=501") in new stack
-- Executing [45501@from-internal:2] Goto("SIP/202-000005c6", "app-queue-toggle,s,start") in new stack
-- Goto (app-queue-toggle,s,1)
-- Executing [s@app-queue-toggle:1] Answer("SIP/202-000005c6", "") in new stack
-- Executing [s@app-queue-toggle:2] Wait("SIP/202-000005c6", "1") in new stack
-- Executing [s@app-queue-toggle:3] Macro("SIP/202-000005c6", "user-callerid,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/202-000005c6", "TOUCH_MONITOR=1548800131.3059") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/202-000005c6", "AMPUSER=202") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/202-000005c6", "0?report") in new stack
-- Executing [s@macro-user-callerid:4] ExecIf("SIP/202-000005c6", "1?Set(REALCALLERIDNUM=202)") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/202-000005c6", "AMPUSER=202") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/202-000005c6", "0?limit") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/202-000005c6", "AMPUSERCIDNAME=Damon") in new stack
-- Executing [s@macro-user-callerid:8] GotoIf("SIP/202-000005c6", "0?report") in new stack
-- Executing [s@macro-user-callerid:9] Set("SIP/202-000005c6", "AMPUSERCID=202") in new stack
-- Executing [s@macro-user-callerid:10] Set("SIP/202-000005c6", "DIAL_OPTIONS=Ttr") in new stack
-- Executing [s@macro-user-callerid:11] Set("SIP/202-000005c6", "CALLERID(all)="Damon" <202>") in new stack
-- Executing [s@macro-user-callerid:12] GotoIf("SIP/202-000005c6", "0?limit") in new stack
-- Executing [s@macro-user-callerid:13] ExecIf("SIP/202-000005c6", "0?Set(GROUP(concurrency_limit)=202)") in new stack
-- Executing [s@macro-user-callerid:14] ExecIf("SIP/202-000005c6", "0?Set(CHANNEL(language)=)") in new stack
-- Executing [s@macro-user-callerid:15] GotoIf("SIP/202-000005c6", "0?continue") in new stack
-- Executing [s@macro-user-callerid:16] Set("SIP/202-000005c6", "TTL=64") in new stack
-- Executing [s@macro-user-callerid:17] GotoIf("SIP/202-000005c6", "1?continue") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s@macro-user-callerid:28] Set("SIP/202-000005c6", "CALLERID(number)=202") in new stack
-- Executing [s@macro-user-callerid:29] Set("SIP/202-000005c6", "CALLERID(name)=Damon") in new stack
-- Executing [s@macro-user-callerid:30] Set("SIP/202-000005c6", "CDR(cnum)=202") in new stack
-- Executing [s@macro-user-callerid:31] Set("SIP/202-000005c6", "CDR(cnam)=Damon") in new stack
-- Executing [s@macro-user-callerid:32] Set("SIP/202-000005c6", "CHANNEL(language)=en") in new stack
-- Executing [s@app-queue-toggle:4] Set("SIP/202-000005c6", "QUEUESTAT=LOGGEDOUT") in new stack
-- Executing [s@app-queue-toggle:5] AGI("SIP/202-000005c6", "queue_devstate.agi,getqueues,202") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/queue_devstate.agi
queue_devstate.agi,getqueues,202: Failed to execute '/var/lib/asterisk/agi-bin/queue_devstate.agi': Permission denied
-- Executing [s@app-queue-toggle:6] GotoIf("SIP/202-000005c6", "1?activate") in new stack
-- Goto (app-queue-toggle,s,13)
-- Executing [s@app-queue-toggle:13] NoOp("SIP/202-000005c6", "Agent Logged In") in new stack
-- Executing [s@app-queue-toggle:14] Macro("SIP/202-000005c6", "toggle-add-agent,") in new stack
-- Executing [s@macro-toggle-add-agent:1] Wait("SIP/202-000005c6", "1") in new stack
-- Executing [s@macro-toggle-add-agent:2] Macro("SIP/202-000005c6", "user-callerid,SKIPTTL,") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/202-000005c6", "TOUCH_MONITOR=1548800131.3059") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/202-000005c6", "AMPUSER=202") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/202-000005c6", "5?report") in new stack
-- Goto (macro-user-callerid,s,15)
-- Executing [s@macro-user-callerid:15] GotoIf("SIP/202-000005c6", "1?continue") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s@macro-user-callerid:28] Set("SIP/202-000005c6", "CALLERID(number)=202") in new stack
-- Executing [s@macro-user-callerid:29] Set("SIP/202-000005c6", "CALLERID(name)=Damon") in new stack
-- Executing [s@macro-user-callerid:30] Set("SIP/202-000005c6", "CDR(cnum)=202") in new stack
-- Executing [s@macro-user-callerid:31] Set("SIP/202-000005c6", "CDR(cnam)=Damon") in new stack
-- Executing [s@macro-user-callerid:32] Set("SIP/202-000005c6", "CHANNEL(language)=en") in new stack
-- Executing [s@macro-toggle-add-agent:3] Set("SIP/202-000005c6", "CALLBACKNUM=202") in new stack
-- Executing [s@macro-toggle-add-agent:4] GotoIf("SIP/202-000005c6", "0?invalid") in new stack
-- Executing [s@macro-toggle-add-agent:5] ExecIf("SIP/202-000005c6", "1?AddQueueMember(501,Local/202@from-queue/n,0,,Damon,hint:202@ext-local)") in new stack
app_queue.c: Unable to add interface 'Local/202@from-queue/n' to queue '501': Already there
-- Executing [s@macro-toggle-add-agent:6] ExecIf("SIP/202-000005c6", "0?AddQueueMember(501,Local/202@from-queue/n,0,,Damon)") in new stack
-- Executing [s@macro-toggle-add-agent:7] UserEvent("SIP/202-000005c6", "AgentLogin,Agent: 202") in new stack
-- Executing [s@macro-toggle-add-agent:8] QueueLog("SIP/202-000005c6", "501,MANAGER,Damon,ADDMEMBER,") in new stack
-- Executing [s@macro-toggle-add-agent:9]