the prédictive dialer abandon calls quickly (only 5 sec), issabel 4 with call center module
your asterisk is asterisk11 or asterisk13? diferent digits number for 4 digits number and diferents of extensions.
dariohimo i use asterisk 11 exemple of configuration extension :2001 Agent :agent2001
zeroualmahjoub the agents and the extensions need diferent numeration.... example extension:100 Agent: 2000
sorry for bad english
zeroualmahjoub Agent 4 digits and extension diferent digits 3 or more.
ok thank for your help