Hello friends, I have an IVR on my elastix server and the direct dial is enabled on it. we have two kind of extensions in our company, SIP extensions(on Elastix server) and our Physical PBX' extensions. SIP extensions have two digits and PBX ones have three digits. my FXO module is connected to our physical PBX and an outbound route, handles three digit extensions. when a costumer calls, Elastix picks up the phone and plays the IVR, then he can dial the numbers given in the IVR or use direct dialing for SIP extensions. the main problem is, when he dials a three digit extension -which is on the physical PBX- elastix plays "invalid.gsm" cause in it's address book, there is not such an extension. my costumers need access to those extensions and I don't know how to tell elastix to use an outbound route when IVR recieves three digit extensions. is there any way to do this?
My E-Mail address: Danial.mohammadi96@gmail.com
