Cuando quiero activar el voicemail en una extensión y realizo una prueba de llamada entrante, en sistema me indica "lo siento ha ocurrido un error" y no accedo al voicemail para poder dejar el mensaje. Qué puede estar sucediendo?
El release es el de 2octubre 2018.
Este es el mensaje que envía el sistema
Called SIP/1000
-- Connected line update to SIP/1000-00000000 prevented.
-- SIP/1000-00000001 is ringing
-- Nobody picked up in 15000 ms
-- Executing [s@macro-dial:8] Set("SIP/1000-00000000", "DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-dial:9] GosubIf("SIP/1000-00000000", "0?BUSY,1") in new stack
-- Executing [s@macro-exten-vm:8] Set("SIP/1000-00000000", "SV_DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:9] GosubIf("SIP/1000-00000000", "0?docfu,1()") in new stack
-- Executing [s@macro-exten-vm:10] GosubIf("SIP/1000-00000000", "0?docfb,1()") in new stack
-- Executing [s@macro-exten-vm:11] Set("SIP/1000-00000000", "DIALSTATUS=BUSY") in new stack
-- Executing [s@macro-exten-vm:12] ExecIf("SIP/1000-00000000", "1?MacroExit()") in new stack
-- Executing [1000@from-did-direct:3] Set("SIP/1000-00000000", "__PICKUPMARK=") in new stack
-- Executing [1000@from-did-direct:4] GotoIf("SIP/1000-00000000", "0?ext-local,vmu1000,1") in new stack
-- Executing [1000@from-did-direct:5] GotoIf("SIP/1000-00000000", "1?ext-local,vmb1000,1") in new stack
-- Goto (ext-local,vmb1000,1)
-- Executing [vmb1000@ext-local:1] Macro("SIP/1000-00000000", "vm,1000,BUSY,RETURN") in new stack
-- Executing [s@macro-vm:1] Macro("SIP/1000-00000000", "user-callerid,SKIPTTL") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/1000-00000000", "TOUCH_MONITOR=1538776507.0") in new stack
-- Executing [s@macro-user-callerid:2] Set("SIP/1000-00000000", "AMPUSER=1000") in new stack
-- Executing [s@macro-user-callerid:3] GotoIf("SIP/1000-00000000", "4?report") in new stack
-- Goto (macro-user-callerid,s,15)
-- Executing [s@macro-user-callerid:15] GotoIf("SIP/1000-00000000", "1?continue") in new stack
-- Goto (macro-user-callerid,s,28)
-- Executing [s@macro-user-callerid:28] Set("SIP/1000-00000000", "CALLERID(number)=1000") in new stack
-- Executing [s@macro-user-callerid:29] Set("SIP/1000-00000000", "CALLERID(name)=1000") in new stack
-- Executing [s@macro-user-callerid:30] Set("SIP/1000-00000000", "CDR(cnum)=1000") in new stack
-- Executing [s@macro-user-callerid:31] Set("SIP/1000-00000000", "CDR(cnam)=1000") in new stack
-- Executing [s@macro-vm:2] Set("SIP/1000-00000000", "VMGAIN=") in new stack
-- Executing [s@macro-vm:3] Macro("SIP/1000-00000000", "blkvm-check,") in new stack
-- Executing [s@macro-blkvm-check:1] Set("SIP/1000-00000000", "GOSUB_RETVAL=") in new stack
-- Executing [s@macro-blkvm-check:2] MacroExit("SIP/1000-00000000", "") in new stack
-- Executing [s@macro-vm:4] GotoIf("SIP/1000-00000000", "1?vmx,1") in new stack
-- Goto (macro-vm,vmx,1)
-- Executing [vmx@macro-vm:1] Set("SIP/1000-00000000", "MEXTEN=1000") in new stack
-- Executing [vmx@macro-vm:2] Set("SIP/1000-00000000", "MMODE=BUSY") in new stack
-- Executing [vmx@macro-vm:3] Set("SIP/1000-00000000", "RETVM=RETURN") in new stack
-- Executing [vmx@macro-vm:4] Set("SIP/1000-00000000", "MODE=busy") in new stack
-- Executing [vmx@macro-vm:5] GotoIf("SIP/1000-00000000", "1?chknomsg") in new stack
-- Goto (macro-vm,vmx,7)
-- Executing [vmx@macro-vm:7] GotoIf("SIP/1000-00000000", "0?s-BUSY,1") in new stack
-- Executing [vmx@macro-vm:8] GotoIf("SIP/1000-00000000", "1?notdirect") in new stack
-- Goto (macro-vm,vmx,10)
-- Executing [vmx@macro-vm:10] NoOp("SIP/1000-00000000", "Checking if ext 1000 is enabled: ") in new stack
-- Executing [vmx@macro-vm:11] GotoIf("SIP/1000-00000000", "1?s-BUSY,1") in new stack
-- Goto (macro-vm,s-BUSY,1)
-- Executing [s-BUSY@macro-vm:1] NoOp("SIP/1000-00000000", "BUSY voicemail") in new stack
-- Executing [s-BUSY@macro-vm:2] Macro("SIP/1000-00000000", "get-vmcontext,1000") in new stack
-- Executing [s@macro-get-vmcontext:1] Set("SIP/1000-00000000", "VMCONTEXT=novm") in new stack
-- Executing [s@macro-get-vmcontext:2] GotoIf("SIP/1000-00000000", "0?200:300") in new stack
-- Goto (macro-get-vmcontext,s,300)
-- Executing [s@macro-get-vmcontext:300] NoOp("SIP/1000-00000000", "") in new stack
-- Executing [s-BUSY@macro-vm:3] VoiceMail("SIP/1000-00000000", "1000@novm,b") in new stack
[2018-10-05 16:55:30] WARNING[2494][C-00000000]: app_voicemail.c:6399 leave_voicemail: No entry in voicemail config file for '1000'
-- Executing [s-BUSY@macro-vm:4] Goto("SIP/1000-00000000", "exit-FAILED,1") in new stack
-- Goto (macro-vm,exit-FAILED,1)
-- Executing [exit-FAILED@macro-vm:1] Playback("SIP/1000-00000000", "im-sorry&an-error-has-occured") in new stack
-- <SIP/1000-00000000> Playing 'im-sorry.gsm' (language 'es')
-- <SIP/1000-00000000> Playing 'an-error-has-occured.gsm' (language 'es')
-- Executing [exit-FAILED@macro-vm:2] GotoIf("SIP/1000-00000000", "1?exit-RETURN,1") in new stack
-- Goto (macro-vm,exit-RETURN,1)
-- Executing [exit-RETURN@macro-vm:1] NoOp("SIP/1000-00000000", "Returning From Voicemail because macro") in new stack
-- Executing [vmb1000@ext-local:2] Goto("SIP/1000-00000000", "vmret,1") in new stack
-- Goto (ext-local,vmret,1)
-- Executing [vmret@ext-local:1] GotoIf("SIP/1000-00000000", "1?playret") in new stack
-- Goto (ext-local,vmret,3)
-- Executing [vmret@ext-local:3] Playback("SIP/1000-00000000", "exited-vm-will-be-transfered&silence/1") in new stack
-- <SIP/1000-00000000> Playing 'exited-vm-will-be-transfered.slin' (language 'es')
-- <SIP/1000-00000000> Playing 'silence/1.gsm' (language 'es')
== Spawn extension (ext-local, vmret, 3) exited non-zero on 'SIP/1000-00000000'
-- Executing [h@ext-local:1] Macro("SIP/1000-00000000", "hangupcall,") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/1000-00000000", "1?endmixmoncheck") in new stack
-- Goto (macro-hangupcall,s,20)
-- Executing [s@macro-hangupcall:20] NoOp("SIP/1000-00000000", "End of MIXMON check") in new stack
-- Executing [s@macro-hangupcall:21] GotoIf("SIP/1000-00000000", "1?nomeetmemon") in new stack
-- Goto (macro-hangupcall,s,39)
-- Executing [s@macro-hangupcall:39] NoOp("SIP/1000-00000000", "End of MEETME check") in new stack
-- Executing [s@macro-hangupcall:40] GotoIf("SIP/1000-00000000", "1?noautomon") in new stack
-- Goto (macro-hangupcall,s,45)
-- Executing [s@macro-hangupcall:45] NoOp("SIP/1000-00000000", "TOUCH_MONITOR_OUTPUT=") in new stack
-- Executing [s@macro-hangupcall:46] GotoIf("SIP/1000-00000000", "1?noautomon2") in new stack
-- Goto (macro-hangupcall,s,52)
-- Executing [s@macro-hangupcall:52] NoOp("SIP/1000-00000000", "MONITOR_FILENAME=") in new stack
-- Executing [s@macro-hangupcall:53] GotoIf("SIP/1000-00000000", "1?noautomon3") in new stack
-- Goto (macro-hangupcall,s,59)
-- Executing [s@macro-hangupcall:59] NoOp("SIP/1000-00000000", "MIXMONITOR_FILENAME=") in new stack
-- Executing [s@macro-hangupcall:60] GotoIf("SIP/1000-00000000", "1?noautomon4") in new stack
-- Goto (macro-hangupcall,s,62)
-- Executing [s@macro-hangupcall:62] NoOp("SIP/1000-00000000", "ONETOUCH_RECFILE=") in new stack
-- Executing [s@macro-hangupcall:63] NoOp("SIP/1000-00000000", "CDR recordingfile set to: ") in new stack
-- Executing [s@macro-hangupcall:64] GotoIf("SIP/1000-00000000", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,67)
-- Executing [s@macro-hangupcall:67] GotoIf("SIP/1000-00000000", "0?skipblkvm") in new stack
-- Executing [s@macro-hangupcall:68] NoOp("SIP/1000-00000000", "Cleaning Up Block VM Flag: BLKVM/1099/SIP/1000-00000000") in new stack
-- Executing [s@macro-hangupcall:69] NoOp("SIP/1000-00000000", "Deleting: BLKVM/1099/SIP/1000-00000000 ") in new stack
-- Executing [s@macro-hangupcall:70] GotoIf("SIP/1000-00000000", "1?theend") in new stack
-- Goto (macro-hangupcall,s,72)
-- Executing [s@macro-hangupcall:72] AGI("SIP/1000-00000000", "hangup.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/hangup.agi
-- <SIP/1000-00000000>AGI Script hangup.agi completed, returning 0
-- Executing [s@macro-hangupcall:73] Hangup("SIP/1000-00000000", "") in new stack
== Spawn extension (macro-hangupcall, s, 73) exited non-zero on 'SIP/1000-00000000' in macro 'hangupcall'
== Spawn extension (ext-local, h, 1) exited non-zero on 'SIP/1000-00000000'
