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Hello everybody,
Am having a strange problem I wanna try to link my goip for a trunk to make outgoing calls on my micro sip that am using it says that service unavailable the log is giving me this can anybody help or guide please as am new in here
2024-12-19 10:56:24 VERBOSE[114960] pbx_functions.c: Unregistered custom function ODBC_SQL

2024-12-19 10:56:24 VERBOSE[114960] pbx_functions.c: Registered custom function 'ODBC_SQL'

2024-12-19 10:56:24 VERBOSE[114960] loader.c: Reloading module 'app_queue.so' (True Call Queueing)

2024-12-19 10:56:24 NOTICE[114960] app_queue.c: queuerules.conf has not changed since it was last loaded. Not taking any action.

2024-12-19 10:56:44 ERROR[27679] netsock2.c: getaddrinfo("172.16.9.38", "(null)", ...): Name or service not known

2024-12-19 10:56:44 WARNING[27679] acl.c: Unable to lookup '172.16.9.38'

2024-12-19 10:56:44 VERBOSE[27679][C-0000005c] netsock2.c: Using SIP RTP TOS bits 184

2024-12-19 10:56:44 VERBOSE[27679][C-0000005c] netsock2.c: Using SIP RTP CoS mark 5

2024-12-19 10:56:44 VERBOSE[114996][C-0000005c] pbx.c: Executing [07864951164@from-internal:1] ResetCDR("SIP/56-0000006c", "") in new stack

2024-12-19 10:56:44 VERBOSE[114996][C-0000005c] pbx.c: Executing [07864951164@from-internal:2] NoCDR("SIP/56-0000006c", "") in new stack

2024-12-19 10:56:44 VERBOSE[114996][C-0000005c] pbx.c: Executing [07864951164@from-internal:3] Progress("SIP/56-0000006c", "") in new stack

2024-12-19 10:56:44 VERBOSE[114996][C-0000005c] pbx.c: Executing [07864951164@from-internal:4] Wait("SIP/56-0000006c", "1") in new stack

2024-12-19 10:56:45 VERBOSE[114996][C-0000005c] pbx.c: Executing [07864951164@from-internal:5] Progress("SIP/56-0000006c", "") in new stack

2024-12-19 10:56:45 VERBOSE[114996][C-0000005c] pbx.c: Executing [07864951164@from-internal:6] Playback("SIP/56-0000006c", "silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer") in new stack

2024-12-19 10:56:45 VERBOSE[114996][C-0000005c] file.c: <SIP/56-0000006c> Playing 'silence/1.gsm' (language 'en')

2024-12-19 10:56:46 VERBOSE[114996][C-0000005c] file.c: <SIP/56-0000006c> Playing 'cannot-complete-as-dialed.gsm' (language 'en')

2024-12-19 10:56:48 VERBOSE[114996][C-0000005c] file.c: <SIP/56-0000006c> Playing 'check-number-dial-again.gsm' (language 'en')

2024-12-19 10:56:50 VERBOSE[114996][C-0000005c] pbx.c: Executing [07864951164@from-internal:7] Wait("SIP/56-0000006c", "1") in new stack

2024-12-19 10:56:51 VERBOSE[114996][C-0000005c] pbx.c: Executing [07864951164@from-internal:8] Congestion("SIP/56-0000006c", "20") in new stack

2024-12-19 10:56:51 VERBOSE[114996][C-0000005c] pbx.c: Spawn extension (from-internal, 07864951164, 8) exited non-zero on 'SIP/56-0000006c'

2024-12-19 10:56:51 VERBOSE[114996][C-0000005c] pbx.c: Executing [h@from-internal:1] Hangup("SIP/56-0000006c", "") in new stack

2024-12-19 10:56:51 VERBOSE[114996][C-0000005c] pbx.c: Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/56-0000006c'

2024-12-19 10:57:04 ERROR[27628] netsock2.c: getaddrinfo("172.16.9.38", "(null)", ...): Name or service not known

2024-12-19 10:57:04 WARNING[27628] acl.c: Unable to lookup '172.16.9.38'

    20 days later

    I think you should check if there are any firewall settings that could be blocking SIP or RTP traffic. Ensure that the GoIP device and MicroSIP are allowed to communicate through the firewall.

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