Issabel ISO (Latest): Download Here
Cloud Services: User Portal - Quick Guide
News: Telegram channel
Become a Patron!
  • General

  • Inbound route not working with pjsip

Hi,

I'm using Issabel 5 with Asterisk 18 and found it difficult to use my inbound routes.
The call comes in with s and not with the DID, and cannot be handled.

In Freepbx I can add contact_user, but not in Issabel 5 and the changes I made to pjsip_custom.conf or pjsip_custom_post.conf are not applied. If I add contact_user to pjsip_custom.conf I can handle the call and forward it to the desired extension.

Is there a patch for this option to be displayed in the Issabel settings or is it a behavior with version 18 of Asterisk?

Thank you all!

    a month later

    As I know, the user interface in Issabel does not provide direct access to all advanced settings compared to other platforms like FreePBX.

    Thank you @marlystyler,

    I think there should be this possibility - change contact_user via web interface for pjsip trunks.

    Or I'm doing something very wrong.

      msnake Where can I send you some patched files to add that option and see if it works for you? I can be contacted via telegram at @asternic if you want. If patch is correct we can push it on the next issabelPBX update.

          10 days later

          asternic Hi, I will send you a hello on telegram. Thank you very much!

              18 days later

              Thank you @Asternic.

              We ran some tests and it was possible to forward calls correctly through Issabel's GUI.

                2 months later

                Hello, can you post the solution to this problem? i'm also in need of using the contact user field

                  Hello Hsilamot

                  A patch was made available to us. I haven't checked whether it has been replicated in the latest versions.

                      Write a Reply...